1-Tom-Plumber

Austin Hart

a week ago

Justin and Mo helped out tremendously at our residence in Columbia, SC. Me and my wife just moved to the area and the former residents left the mainline drain clogged with baby wipes. It caused flooding in our master bedroom pretty badly! They were extremely friendly and did a fantastic at repairing our clogged drain quickly and efficiently. Definitely recommend. 5 stars!

Tiffany Christian

a week ago

I highly recommend calling them for your plumbing needs. Hopefully we don’t need their services any time soon but if the need presents, we would not hesitate to call them to come out. We had a leak in the yard near on our side of the water meter. We called on Sunday evening and Kaine was at the house Monday morning. He was very nice & professional. He even called to let us know he was on his way. He was able to quickly identify the problem, he explained it thoroughly and quoted a very reasonable price. Work was completed in a timely fashion and again, the price was very reasonable.

Roy Hanna

a week ago

Justin and Cain were here today to install new faucets. These men were professional, friendly and knowledgeable. A fair and competitive estimate was presented before any work was done. when there were questions, they consulted us so we understood what was needed. I would highly recommend you use 1-Tom-Piumber for your next plumbing project. Additionally my wife thought it was great that they loved cats since our cats help with the installation.

C C

3 weeks ago

Michael came out today and did an excellent job. He texted prior to arrival and was on time. He did a good job explaining everything and was very friendly. He was very knowledgeable. I commend him for his professionalism, customer service skills, and willingness to educate. I recommend this company.

Chris Viard

a month ago

Kaine Simpson is the best. Great company.

Amanda Goforth

2 months ago

Mike came out and fixed my leaky geriatric toilet after my (failed) attempt to install a bidet. I’m so happy to have it all up and running! Mike is very professional, super competent, and delightful as well. I will definitely call again should the need arise.

Paige Borys

2 months ago

Top tier!!! Although no plumbing problem is ever a good time, these people are absolutely incredible. From beginning to end, these buisness thought it through. Addison answered the phone quickly and was so kind throughout our entire call. I was unsure of the urgency of my issue and she happily listened to the details and was able to triage me and get same day service! Not only that, but in less than an hour. I love their text alert system that not only gives details of your appointment but also the name and a photo of the technician coming out. In todays world— I couldn’t love this more. Mo (Mike O’Sheilds) was the technician assigned to my appointment. Mo had 12/10 customer service and was incredibly knowledgable and personable. An honest guy who makes things easy. He didn’t try and sell me the job. He took the time to educated me on the specific plumbing demographics of our system and gave me the knowledge to make the best decision for our home. Best prices I’ve heard of and discounts out of kindness made by the technician. Valuable advice is included free! Will recommend and call if I ever find myself in another plumbing pickle.. Definitely the best experience I’ve ever had pertaining and talking about sewage. Thanks Mo and Addison.. and whoever in 1TP hired them! Oh and the pink theme is a fun touch— round of applause around the board.

Rita Grant

2 months ago

Aaron , thank you for your knowledge of correcting our plumbing problem and coming out on a Saturday night! You are awesome, kind, courteous, friendly and most of all, very thoughtful and thorough! Thank you 1Tom Plumber for being there for your customers and clients! Kitty replied: Aaron You ROCK!

Carly Hosper

2 months ago

Aaron was my technician through 1-Tom-Plumber. I had a stubborn toilet clog that I was unable to get loose when I had made several attempts to plunge it yesterday. He tried 3 times, and was able to plunge it 😬 he was very professional although I was extremely embarrassed. Definitely would recommend the company to anyone and will be using them in the future – if needed! 👌

Carlos Challenger

2 months ago

Mike was here before the promised arrival time and did a great job