Affordable Plumber LLC in Pawtucket, Rhode Island 2861

Affordable Plumber LLC

390 Newport Ave, Pawtucket, RI 02861

4.2 (27 reviews)

Overview:
Affordable Plumber LLC is a plumbing service located in Pawtucket, Rhode Island. The company is recognized for providing a variety of plumbing services, addressing both minor issues and major plumbing projects.

Services Provided:
– Drain pipe replacement
– Plumbing repairs
– Hot water heater installation
– General plumbing consultation

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (401) 255-6996
Website: http://theaffordableplumberllc.com/

Customer Reviews and Sentiment:
Affordable Plumber LLC has received a mix of reviews across different platforms:

Google Reviews: 4.2 stars based on 27 reviews.

Positive feedback highlights the company’s promptness, professionalism, and reasonable pricing. Customers have noted the efficiency of their services and the quality of work provided.

Examples of positive reviews include:
“I highly recommend affordable Plumber. Andrew came over… job done before noon. Really nice guy and very professional.” – Robert Costa
“Affordable, reasonable and honest.” – Will Plouff
“They were so nice, so professional and very affordable.” – Julia Carlson

However, some negative sentiments point to issues with customer service, particularly regarding communication after initial contact.

Examples of negative reviews include:
“I had been with Andrew for over 10 years… now you can’t even get a call back.” – amy bowen
“Does not call back. After a few days I went to another plumber!” – Edward Russo
“Never called back.” – Dorothy Campbell

Review Summary:
Positive Sentiments: Professionalism, prompt service, reasonable prices, quality workmanship, and effective problem resolution.
Negative Sentiments: Issues with customer communication and follow-ups, leading to customer frustration.

Additional Ratings:
BirdEye: 4.2 stars based on 27 reviews, reflecting a consistent level of customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile with an NR (No Rating) status and several complaints regarding communication issues.
Total Lead Smart Rating: 6.5/10

Conclusion:
Affordable Plumber LLC shows a commendable reputation for plumbing services in Pawtucket, RI, known for their quality workmanship and reasonable pricing. However, potential clients should be mindful of recent communication issues highlighted in some reviews before proceeding with their services.

Member Since August 2024

Listing Id 375972

Contact Info

390 Newport Ave, Pawtucket, RI 02861
(401) 255-6996
Lead Smart Rating :
6.5/10.0

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Listing location

390 Newport Ave, Pawtucket, RI 02861

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Reviews

Robert Costa

a month ago

I highly recommend affordable Plummer. Had a major issue with my drain pipe in my Basement. Andrew came over assessed the problem and gave me a quote on replacement of the pipe and associated hardware. He came over on time the following Saturday and had the job done before noon. Really nice guy and very professional and respectful of the property. I would definitely call him again .

Will Plouff

8 months ago

Affordable, reasonable and honest

Diane Miller

a year ago

Andrew is the best! Always comes quickly and cost is reasonable. I highly recommend him and his staff.

amy bowen

a year ago

I had been with Andrew for over 10 years….. now you can’t even get a call back….. what a shame!!!!!

Jim Calverley

a year ago

Our new “go to” plumber! Be prepared – plumbing is expensive to have the right person work on it. But these guys are the right people. Bailey was great – he got right to work, did a really nice job on everything, and was in and out in far less time than I anticipated. Everything looks and operates perfectly! Thanks Bailey!

Edward Russo

a year ago

Does not call back. After a few days I went to another plumber!

J Will76

a year ago

This family run business is top notch! Their prices are reasonable and they are professional and prompt. We had work done last year – they fixed a bathtub drain leak and updated our cast iron pipe to pvc, to name a few. This year we called them again to replace our aged hot water heater. Bailey installed it swiftly. Afterward, we had another plumbing issue show up. They responded quickly and Andrew came out the next morning. He explained the situation and made it right. In so doing, he referred another trustworthy, reasonably priced company I’ve saved in my contacts. We hope not to need either of them for a long time, but when we do we know who we’ll call.

Dorothy Campbell

a year ago

Never called back

Julia Carlson

2 years ago

We are doing a complete renovation and needed major plumbing done. We tried for over a month just to get a quote. Our friends told us about Andrew and we called. The showed up 2 days later and did the ENTIRE job! They were so nice, so professional and very affordable. I couldn’t believe it. I am so happy!

Valentino Freeman

2 years ago

Called them and waited and waited for a call back, and never received a call.”Thanks for nothing “