Overview:
Statewide Plumbing & Heating is a well-regarded plumbing and heating service provider located in Cranston, Rhode Island. With a strong commitment to customer satisfaction, they offer a range of plumbing services for both residential and commercial clients, ensuring reliable solutions to meet diverse needs.
Services Provided:
– Plumbing repairs and installations
– Heating system services
– Emergency plumbing services
– Ductless split system cleaning
– Tankless water heater installation
Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Closed Sunday
Contact Information:
Phone: (401) 944-5752
Website: https://decideonstatewide.com/
Customer Reviews and Sentiment:
Statewide Plumbing & Heating has garnered a remarkable rating of 4.9 stars based on 130 reviews across various platforms.
Positive feedback emphasizes their reliability, professionalism, and quick response times. Customers appreciate the courteous service provided by knowledgeable technicians.
Examples of positive reviews include:
“Professional technician was at my home the next day… I am incredibly grateful for the amazing job done by Statewide Plumbing.” – Kev B
“Statewide Plumbing has been great! They’re always very knowledgeable and professional.” – Krista Lynn
“I can’t recommend them more highly!” – Ann Lammers
However, there is a notable negative review concerning unresolved issues and dissatisfaction regarding communication and service follow-up:
“I use to call them for all plumbing issues but after the last issue I will never call them again… they came back 4 times for the same issue and after spending over $1,000…” – Anthony Ruscito
Review Summary:
Positive Sentiments: Reliable service, professional technicians, prompt response, knowledgeable staff, and excellent communication.
Negative Sentiments: Issues with unresolved plumbing problems, communication regarding billing, and delays on follow-up service.
Additional Ratings:
BirdEye: 4.9 stars based on 130 reviews, showcasing a strong trend of customer satisfaction.
Better Business Bureau (BBB): Not accredited with a rating of NR (No Rating). No complaints found.
Total Lead Smart Rating: 9.3
Conclusion:
Statewide Plumbing & Heating stands out as a highly reputable choice for plumbing and heating services in Cranston, RI. Their commitment to customer care and reliable service is consistently highlighted by satisfied clients. However, potential customers should consider the isolated negative review regarding service follow-up before making a decision.
Member Since August 2024
Listing Id 351210