Overview:
Poillucci Plumbing, Inc. is a plumbing company located in Pittsburgh, Pennsylvania. They offer a range of plumbing services, primarily focused on residential plumbing repairs and diagnostics. The company is known for its commitment to reliable service and professionalism, although reviews indicate some variability in customer experiences.
Services Provided:
– Plumbing repairs
– Pressure valve replacements
– Boiler replacements
– Sewer line camera tests
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays.
Contact Information:
Phone: (412) 782-5050
Customer Reviews and Sentiment:
Poillucci Plumbing, Inc. has received mixed reviews across various platforms:
Google Reviews: 4.4 stars based on 56 reviews.
Positive feedback emphasizes the professionalism, reliability, and thorough service provided by their plumbers. Customers appreciate the transparency in pricing and the ability to resolve plumbing issues effectively.
Examples of positive reviews include:
“Consummate professionals. Trustworthy, timely, and a pleasure to work with.” – Dan Dempe
“Reliable, great service.” – Megan Culig
“Honest, reliable service.” – Jeff Mueller
Negative feedback, however, highlights concerns regarding pricing practices and communication issues. Several customers have reported feeling taken advantage of by high charges and have raised concerns about unnecessary repairs recommended by the company.
Examples of negative reviews include:
“Do not use this company… they will rip you off.” – Dana Gasiorowski
“The prices charged are ridiculously high… charging someone double the labor is borderline unethical.” – Garrett Stewart
Review Summary:
Positive Sentiments: Professionalism, reliable service, good problem-solving, clear pricing.
Negative Sentiments: Overcharging, lack of communication, concerns regarding suggested repairs.
Additional Ratings:
BirdEye: 4.4 stars based on 56 reviews, showing a majority of satisfied customers but some significant negative experiences.
Total Lead Smart Rating: 6.5
This rating reflects a balance of positive sentiments from many customers against the backdrop of significant complaints regarding pricing and customer service.
Conclusion:
Poillucci Plumbing, Inc. appears to be a serviceable option for plumbing needs in Pittsburgh, particularly for those who value professionalism and reliability. However, potential customers should exercise caution and consider the mixed reviews regarding pricing and service practices before making their decision.
Member Since August 2024
Listing Id 376918