Overview:
Mertz Plumbing & Heating is a reputable plumbing service provider located in Pittsburgh, PA. With a focus on customer satisfaction, they offer a range of plumbing services characterized by reliability and competitive pricing.
Services Provided:
– Plumbing repairs
– Toilet installation and repair
– Gas line installation
– General plumbing maintenance
– Efficient cleanup after service
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (412) 364-1690
Website: http://mertzplumbing.com/
Customer Reviews and Sentiment:
Mertz Plumbing & Heating has an impressive overall rating of 4.5 stars based on 39 reviews.
Positive feedback frequently mentions the professionalism, efficiency, and friendly demeanor of the technicians. Customers have expressed satisfaction with competitive pricing and quality workmanship.
Examples of positive reviews include:
“Very reliable and reasonable, & very friendly.” – Christine Solanina
“Great people, professional, and competitive pricing.” – Robert Cullen
“I’ve found a ‘keeper’ for my next plumbing job.” – Ann S
A negative review indicates dissatisfaction with a recent plumbing job, specifically mentioning issues with water flow and temperature following the service, which has led to a less favorable impression.
Review Summary:
Positive Sentiments: High reliability, friendly staff, competitive pricing, efficient service, and thorough cleanup.
Negative Sentiments: Issues with plumbing effectiveness in some cases and customer dissatisfaction related to communication and service execution.
Additional Ratings:
BirdEye: 4.5 stars based on 39 reviews, reflecting a consistent trend of customer satisfaction.
Better Business Bureau (BBB): The company is accredited with a BBB rating of A+.
Total Lead Smart Rating: 8.0
Conclusion:
Mertz Plumbing & Heating is a strong choice for plumbing services in Pittsburgh, appreciated for their professionalism, competitive pricing, and dedication to customer service. However, potential clients might want to be mindful of occasional mixed experiences regarding service outcomes.
Member Since August 2024
Listing Id 377040