Duke’s Plumbing & Heating in Philadelphia, Pennsylvania 19114

Duke’s Plumbing & Heating

3774 Morrell Ave, Philadelphia, PA 19114

3.9 (23 reviews)

Overview:
Duke’s Plumbing & Heating is a plumbing service located in Philadelphia, PA. The business specializes in various plumbing issues, including leak repairs, installation of plumbing fixtures, and heating system services. They are known for their responsiveness and reasonable pricing.

Services Provided:
– Leak repairs
– Installation of plumbing fixtures (e.g., utility sinks, washer/dryer hookups)
– Heating system repairs
– General plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (267) 784-6682
Website: http://facebook.com/dukeplumbing

Customer Reviews and Sentiment:
Duke’s Plumbing & Heating has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 23 reviews.

Positive feedback often highlights the company’s availability, reasonable pricing, and professional service. Customers appreciate their promptness and quality work.

Examples of positive reviews include:
“Duke is the best, always available when I’m in a plumbing pinch.” – Sondra Lorino
“They are professional and very knowledgeable.” – Ania Stacey
“Called Duke’s on a Sunday morning and received a prompt call back.” – Chris Cocci

Negative sentiments arise from issues with pricing and reliability. Some customers reported being quoted high prices and experienced no-shows for scheduled repairs.

Examples of negative reviews include:
“RIDICULOUS PRICES !!!!!” – marquis whitaker
“they were supposed to come out today… unfortunately they were a NO SHOW.” – William Sullivan

Review Summary:
Positive Sentiments: Reasonable pricing, prompt service, professional behavior, and quality workmanship.
Negative Sentiments: Issues with high pricing, missed appointments, and some poor workmanship complaints.

Additional Ratings:
BirdEye: 3.9 stars based on 23 reviews, reflecting a similar trend of customer satisfaction with notable concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 6.5/10

Conclusion:
Duke’s Plumbing & Heating appears to be a solid choice for plumbing services in Philadelphia, noted for their affordability and effective service. However, potential customers should be cautious of the mixed reviews and issues regarding reliability before making a decision.

Member Since August 2024

Listing Id 376506

Contact Info

3774 Morrell Ave, Philadelphia, PA 19114
(267) 784-6682
Lead Smart Rating :
6.5/10.0

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3774 Morrell Ave, Philadelphia, PA 19114

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Reviews

Sondra Lorino

a year ago

Duke is the best, always available when I’m in a plumbing pinch. His prices are very reasonable and he knows his craft. Highly recommend!

marquis whitaker

2 years ago

RIDICULOUS PRICES !!!!! . he quoted me double what the plumber that came before him said

Ania Stacey

2 years ago

What can I say……Dukes is simply the best!!! They really helped us out on more than one occasion. My husband is very handy and generally doesn’t needs assitance, but on a rare occasion when we run into problems, Dukes always delivers! They are professional and very knowledgable. They always show up on time, actually even EARLIER than anticipated. Thank you so much and keep doing what you’re doing. You’re on my speed dial FOREVER.

Anthony DeVito

2 years ago

Heat wasn’t working. They came out same day and got the issue resolved within an hour!

Richard Stevenson

2 years ago

🌟🌟🌟🌟🌟 Five Stars! I HIGHLY RECOMMEND! Dukes plumbing offers fantastic service at a fair price. I am a very small real estate investor with a few investment properties. Duke’s Plumbing has been a godsend for my business. They are knowledgeable, professional, and fairly priced. They’ve located a leak and fixed it, and in addition they’ve installed a utility sink in the basement. Both were done with high-quality. I highly recommend their service to anyone in need, especially to people who have investment properties and need a quality job performed by responsible master plumbers.

Subin

3 years ago

Never came

Chris Cocci

3 years ago

Called Duke’s on a Sunday morning and received a prompt call back. Arrived on time and repaired my leak quickly. Fast call back and fast service, what more can you ask for. When the need arises again I will definitely use Dukes again

William Sullivan

3 years ago

had all new copper shower piping installed, new valves, 3 months ago. just noticed they did NOT sodder one of the connections, it’s currently leaking. they were supposed to come out today via theresa confirmation the day before. unfortunately they were a NO SHOW not even a phone call. so now I have a leaking pipe from their poor workmanship. stay away!

Denise Mauro

3 years ago

Friendly. Efficient. Good prices. Love them

Daniel Freeman

3 years ago

I chose to use dukes after seeing the reviews online, specifically FB, and had them put in our washer/dryer hookup, move a spigot, install a gas line, and repair a PVC and copper pipe in other area’s. They are very helpful, and gave me fair prices compared to a few other quotes. I will continue to use them, especially while I want to support small business during COVID.