Dr Waterheater

Overview:
Dr Waterheater is a plumbing service located in Butler, PA, specializing in hot water heater installations and repairs. The company is noted for its responsiveness and professionalism, with a strong emphasis on providing quick and efficient service.

Services Provided:
– Hot water heater replacement
– Hot water heater repair
– Same day service
– Professional installations
– Residential plumbing services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (724) 284-1312
Website: www.drwaterheaterinc.com

Customer Reviews and Sentiment:
Dr Waterheater has an impressive rating of 4.9 stars based on 75 reviews.

Positive feedback consistently highlights the company’s quick response times, professional service, and efficiency. Customers appreciate the thoroughness and respectfulness of the technicians.

Examples of positive reviews include:
“Very quick service. Very professional. Would definitely recommend them.” – Phil Wain
“This company is the best I have ever dealt with! Communication is awesome.” – Nancy Kotvas
“Cannot recommend Dr. Water Heater enough. True professional and superior workmanship.” – Zane King

However, there are some negative sentiments as well, particularly regarding isolated incidents that raised doubts about trustworthiness.

Examples of negative reviews include:
“Seems like this company may not be upstanding.” – Randy Rockinson
“Very unprofessional if you ask me.” – TTVpsychedelictrashpanda

Review Summary:
Positive Sentiments: Quick service, professional and respectful approaches, outstanding communication, and efficient work.
Negative Sentiments: Issues with perceived integrity and professionalism in rare cases.

Additional Ratings:
BirdEye: 4.9 stars based on 75 reviews, indicating a strong satisfaction trend among customers.
Better Business Bureau (BBB): The business has a profile but is not accredited, with no outstanding complaints.
Total Lead Smart Rating: 8.7/10

Conclusion:
Dr Waterheater stands out as a reliable choice for plumbing services in Butler, PA, particularly known for its excellent customer service and quick response times. Despite a couple of negative reviews, the overall sentiment is overwhelmingly positive, making it a trusted option for hot water heater needs.