Smithmyer Plumbing & Heating LLC in Altoona-PA, Pennsylvania 16602

Smithmyer Plumbing & Heating LLC

6025 6th Ave, Altoona, PA 16602

4 (40 reviews)

Overview:
Smithmyer Plumbing & Heating LLC is a plumbing and heating service provider located in Altoona, PA. The company specializes in various plumbing and HVAC services, catering to both residential and commercial clients in the area.

Services Provided:
– Plumbing services
– Heating system installation and repair
– Air conditioning services
– Preventative maintenance
– Emergency services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (814) 942-9393
Website: http://smithmyerplumbing.com/?utm_source=next&utm_medium=google%2Bwebsite%2B&utm_id=Website

Customer Reviews and Sentiment:

Smithmyer Plumbing & Heating LLC has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 40 reviews.

Positive feedback emphasizes the company’s prompt service, professionalism, and quality of work. Customers have appreciated their reliability and efficiency.

Examples of positive reviews include:
“Smithmyer Plumbing has never let me down. They handle all of our heating and plumbing issues and are the only ones I trust to deal with me fairly.” – Jennifer Hartman
“Always have been a pleasure to work with. Prompt and professional.” – Emily Noonan
“Great service, no hot water called at 8:00 A.M. they were there within an hour.” – Mike Dammann

On the contrary, customer dissatisfaction has been noted regarding communication issues and service follow-up.

Examples of negative reviews include:
“They didn’t show and didn’t call to reschedule. […] I feel we deserved better consideration.” – John Closson
“Doesn’t return phone calls, wanted 4 week’s no estimate, called 4 times.” – Amy Sandrus

Review Summary:
Positive Sentiments: Prompt service, professionalism, friendly staff, affordable pricing, efficiency in resolving issues.
Negative Sentiments: Communication problems, lack of follow-up, unsatisfactory customer service experiences.

Additional Ratings:
BirdEye: 4.0 stars based on 40 reviews, reflecting a similar trend of customer satisfaction but with continued issues.
Total Lead Smart Rating: 6.5

Conclusion:
Smithmyer Plumbing & Heating LLC has established a reputation for reliable plumbing and heating services in Altoona, PA, with several customers praising their promptness and professional approach. However, potential clients should be cautious of the mixed feedback regarding communication and follow-ups, which might affect their overall experience.

Member Since August 2024

Listing Id 341678

Contact Info

6025 6th Ave, Altoona, PA 16602
(814) 942-9393
Lead Smart Rating :
6.5/10.0

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6025 6th Ave, Altoona, PA 16602

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Reviews

Jennifer Hartman

4 months ago

Smithmyer Plumbing has never let me down. They handle all of our heating and plumbing issues and are the only ones I trust to deal with me fairly. Bill and Jason have always been on time, done the job correctly and efficiently, and at an affordable price. You won’t go wrong, by giving them a call.

John Closson

5 months ago

Our contact with Smithmyer started amicably and stayed that way as long as we spent money for their services. So they recommended a new furnace, that we probably didn’t really need; then an expensive replacement for our central air/heat system. As you can imagine we spent thousands. Then we agreed to the home maintenance plan where they came to inspect and performed preventative maintenance. Each time the proprietor tried to sell us an upgrade. Then we had need for some small plumbing tasks and called for appointments. They didn’t show and didn’t call to reschedule. I called and left messages and never got a response. I even wrote a letter in an effort to reopen communication. The only conclusion I could come to is that they took us for everything they could, then had no interest in our business. Just for the record, we paid our bill promptly and completely every time and I feel we deserved better consideration.

Emily Noonan

6 months ago

Always have been a pleasure to work with. Prompt and professional. I had to use them several times after purchasing an older home and never had an issue. They even had my heat up and running right before Christmas! Thank you!

Mike Dammann

6 months ago

great service,no hot water called at 8:00A.M they were there within a hour,had it fixed and working in a couple hours

Amy Sandrus

7 months ago

Doesn’t return phone calls, wanted 4 week’s no estimate, called 4 time’s, third time got a very unpleasant receptionist, one word answers, never offered to take a message or find out if my estimate was done ,last call as to talk in to Mr Smithmyer said he is wasn’t available, took my message , no reply. Not dependable

Daniel Fulton

11 months ago

Came very quickly and friendly service. Recommend by a friend and I am so grateful she did. Have I stalked AC, fixed my furnace and even installed a pit iller for me. A+

Alexander Grunin

11 months ago

Came for an estimate. Stated will call back two days later. Never called, never responded to the phone call

John Powley

a year ago

They had a both set up at a local home show. I stopped in to talk about heat pumps and getting a quote. The person working the both took my name, number. He said the office would call to set up an appointment. Almost a month later no phone call. I guess they didn’t want the work after all.

Russ Buchmann

a year ago

How plumbers should be. Professional, friendly and reasonably priced. Family owned company. They are always a pleasure to work with.

Christopher Smithmyer

a year ago

Great place with great service