Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service

Overview:
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service is a prominent plumbing service provider located in Allentown, PA. They specialize in a range of plumbing services including drain cleaning and water damage cleanup. Known for their professional approach, the company has built a solid reputation in the community.

Services Provided:
– Drain cleaning
– Water damage cleanup
– Pipe replacement
– Video sewer inspection
– Professional plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays.

Contact Information:
Phone: (610) 477-2611
Website: https://rotorooter.com/

Customer Reviews and Sentiment:

Roto-Rooter has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 14 reviews.

Positive sentiments center on the professionalism, efficiency, and clear communication of the technicians. Customers have expressed appreciation for the company’s timely response and thorough service.

Examples of positive reviews include:
“Professional & timely. Would highly recommend.” – Jennifer Granitz
“Both were also professional and in good humor for such a hot and humid day.” – Jeff Holzman
“He quickly diagnosed the blockage, showed me the pricing and had everything flowing again within an hour.” – Andy S

Some criticism has been directed towards communication, particularly regarding accents that made it difficult for some customers to fully understand explanations provided.

Review Summary:
Positive Sentiments: Professional service, prompt response, clear communication, efficient problem-solving, and friendly technicians.
Negative Sentiments: Difficulty in understanding technicians due to accents, but overall minor issues compared to positive feedback.

Additional Ratings:
BirdEye: 4.6 stars based on 14 reviews, reflecting strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 8.5

Conclusion:
Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service stands out for its professionalism and efficiency in Allentown, PA. Customers commend their clear communication and timely service, although some mention challenges in understanding accents. The company is a solid choice for plumbing needs, backed by significant positive sentiment and a strong overall rating.