Hidden Gem Septic, Llc in Cottage Grove-OR, Oregon 97424

Hidden Gem Septic, Llc

140 N 19th St, Cottage Grove, OR 97424

4.7 (31 reviews)

Overview:
Hidden Gem Septic, LLC is a reputable septic system service company located in Cottage Grove, Oregon. Known for its exceptional customer service and thorough inspections, the company specializes in septic system maintenance and repairs.

Services Provided:
– Septic system inspection
– Septic system repairs
– Flexible scheduling
– Detailed reporting

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (458) 215-0075
Website: http://www.hiddengemseptic.com/

Customer Reviews and Sentiment:
Google Reviews: 4.7 stars based on 31 reviews.

Positive feedback from customers emphasizes the company’s professionalism, responsiveness, and thoroughness in service. Many reviewers have praised Kyle for being flexible, detailed in his reports, and for providing reasonable quotes for repairs.

Examples of positive reviews include:
“Kyle at Hidden Gem Septic has been incredible… The name Hidden Gem is fitting!” – Katelyn Swarringim
“Highly recommended! Kyle came out the next day… Very trustworthy.” – Jim S
“Kyle is AMAZING!… Will use his service from now on.” – Heather Vaughn

Review Summary:
Positive Sentiments: Excellent customer service, responsiveness, professionalism, attention to detail, and fair pricing.
Negative Sentiments: No significant negative comments found.

Additional Ratings:
BirdEye: Not available
Better Business Bureau (BBB): Not available
Total Lead Smart Rating: 9.2

Conclusion:
Hidden Gem Septic, LLC is a highly recommended choice for septic services in Cottage Grove, OR, distinguished by its strong customer service and reliable workmanship. With numerous positive reviews and a high rating, customers can expect a professional and trustworthy experience when utilizing their services.

Member Since August 2024

Listing Id 351040

Contact Info

140 N 19th St, Cottage Grove, OR 97424
(458) 215-0075
Lead Smart Rating :
9.2/10.0

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Listing location

140 N 19th St, Cottage Grove, OR 97424

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Reviews

A. M.

3 months ago

The best

Katelyn Swarringim

3 months ago

Kyle at Hidden Gem Septic has been incredible. He was flexible with our changing schedule and was always very responsive. His report was very detailed. The name Hidden Gem is fitting!

Laura Desmond

4 months ago

I was very impressed. He was thorough and very good with the customer. I would highly recommend.

VIJAYALAKSHMI PRAKASH

4 months ago

Nice

Brian Green

7 months ago

I had two issues with my septic system this year. The first time Kyle was unable to come out but put me in touch with another outstanding company who could respond the same day. The second time Kyle responded within hours and was able to promptly correct the problem. During his inspection he pointed out a few issues needing attention and gave me a more than reasonable bid for repairs. Kyle will be my first call for any septic problems in the future!

Greg Sawyer

8 months ago

Kyle did a fantastic job inspecting the sewer system for us. We had booked him to do the repairs but unfortunately the sale fell through. However, Kyle was kind enough to refund the deposit we had paid. We would highly recommend Kyle to anyone needing such services. Thank you Kyle.

Jim S

8 months ago

Highly recommended! Kyle came out the next day. He showed up on time, was professional, and walked us through his work. Very trustworthy and will call him again.

Molly Mayberry

8 months ago

Kyle couldn’t have been more reasonable taking as long as it took with all our questions. The level of professionalism, kindness, and honesty was exceptional.

Rhett Ortmann

8 months ago

Impressive responsiveness – answered after just one ring. Showed up promptly the next business day and exceeded expectations. Despite the opportunity to charge for additional work, they were honest, transparent, and only billed for what was necessary. A truly commendable, hardworking, and transparent business. Highly recommended!

Heather Vaughn

8 months ago

Kyle is AMAZING! Not many that go above and beyond and he did just that! Will use his service from now on. Thank you Kyle!!!