Roto-Rooter Pumping & Drain Cleaning

Overview:
Roto-Rooter Pumping & Drain Cleaning is a plumbing service provider located in Coos Bay, Oregon. The company specializes in a variety of plumbing services, focusing on drainage issues and sewage problems.

Services Provided:
– Drain cleaning
– Sewer line repairs
– Washer drainage resolution
– Mobile RV pumping
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (541) 269-5050
Website: https://rotorooter-coos-douglas.com/

Customer Reviews and Sentiment:
Roto-Rooter Pumping & Drain Cleaning has received generally positive reviews across various platforms.

Google Reviews: 4.3 stars based on 84 reviews.

Positive feedback highlights the company’s quick response times, professionalism, and effective service. Customers have commended the courteous behavior of technicians and the overall value for the cost.

Examples of positive reviews include:
“They got the job done within an hour – perfect!” – Stephen Todd Jankowski
“I would highly recommend them.” – Stacy Virgo
“Excellent service. Professional, reliable, knowledgeable.” – Rick Paras

However, there are some negative sentiments regarding communication and professionalism, particularly from a few unsatisfied customers.

Examples of negative reviews include:
“Good work but bad communications.” – Joe Bollig
“Very fragile ego based, petty and unprofessional.” – Macen Howard

Review Summary:
Positive Sentiments: Quick service, professional technicians, good communication, reasonable pricing.
Negative Sentiments: Inconsistent communication, occasional unprofessional behavior from staff.

Additional Ratings:
BirdEye: 4.3 stars based on 84 reviews, reflecting a consistent level of customer satisfaction despite some complaints.
Better Business Bureau (BBB): Not accredited, rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Roto-Rooter Pumping & Drain Cleaning is a dependable option for plumbing services in Coos Bay, noted for their effective, professional service at reasonable prices. However, potential clients should be mindful of the occasional communication issues highlighted in some reviews.