Latham Plumbing in Ashland-OR, Oregon 97520

Latham Plumbing

1149 Oak St, Ashland, OR 97520

4.6 (42 reviews)

Overview:
Latham Plumbing is a reputable plumbing service located in Ashland, Oregon. The company is known for its reliable and efficient plumbing solutions, catering to both residential and commercial clients.

Services Provided:
– General plumbing services
– Water heater replacement and installation
– Sink removal and installation
– Emergency plumbing services
– Troubleshooting and repair of plumbing issues

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (541) 488-5560

Customer Reviews and Sentiment:
Latham Plumbing has received positive feedback across various platforms:
Google Reviews: 4.6 stars based on 42 reviews.

Positive sentiments mostly highlight the company’s professionalism, efficiency, and thoroughness. Customers appreciate their responsiveness and ability to resolve complex plumbing issues.

Examples of positive reviews include:
“Highly recommend! Fantastic & a journeyman master plumber.” – Tom Baker
“Latham is an ethical, affordable, trustworthy, efficient, reasonable, and communicative mom-and-pop shop!” – Russ Schweikert
“They are officially, my ‘go to’ plumbers.” – Barbara Denempont

However, there are some negative sentiments regarding customer service, with a notable complaint about unprofessional behavior from a staff member.

Examples of negative reviews include:
“We were told that would be too hard because the plumber would have to crawl under the house.. poor excuse and completely unprofessional.” – Jordan Cannon
“Not friendly folks.” – John M.

Review Summary:
Positive Sentiments: Professionalism, efficient service, ethical practices, friendly staff, and knowledgeable technicians.
Negative Sentiments: Issues with customer service, particularly in communication and professionalism.

Additional Ratings:
BirdEye: 4.6 stars based on 42 reviews, reflecting a consistent trend of customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
Latham Plumbing stands out in Ashland, OR, for its dependable plumbing services and commitment to customer satisfaction. While the majority of reviews are positive, potential clients should be mindful of a few negative experiences related to service interaction. Overall, they are a good choice for plumbing needs in the area.

Member Since August 2024

Listing Id 342672

Contact Info

1149 Oak St, Ashland, OR 97520
(541) 488-5560
Lead Smart Rating :
7.5/10.0

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1149 Oak St, Ashland, OR 97520

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Reviews

Tom Baker

3 months ago

Highly recommend! Fantastic & a journeyman master plumber.

Russ Schweikert

7 months ago

Latham is an ethical, affordable, trustworthy, efficient, reasonable, and communicative mom-and-pop shop! Who says bigger is better when it comes to a service provider, these guys are great! You won’t get lost in the shuffle. We had to roll a rental and their team was timely and fairly priced around removal of a sink, and re-setting it. Then they replaced the hot water heater and did it very quickly. They anticipate what the customer may need next and offer mitigation to make cost-effective recommendations. I trust them, and I’m guessing you will too.

Jordan Cannon

7 months ago

We asked for the water heater drain pan to be replaced when the water heater was being replaced but we were told that would be too hard because the plumber would have had to crawl under the house.. poor excuse and completely unprofessional. The drain pan needed replaced because of previous tenants allowing their cats to use it as a litter box.

Kent Patrick-Riley

7 months ago

Latham has fixed several of our plumbing problems caused by mistakes from other plumbers. They are professional, friendly, reasonable cost, quick, and most of all excellent in their work.

Barbara Denempont

10 months ago

I had a great experience with Latham Plumbing. They fixed some issues with ease that other plumbers couldn’t figure out. Responsive, friendly, easeful, and educational. They are officially, my “go to” plumbers.

Kelly Taylor

10 months ago

Thomas came out and was able to identify a part for an uncommon brand, get the parts and install everything quickly. He was very professional and knew what he was doing. I will definitely call him back the next time we have a plumbing issue.

Don Hall

a year ago

Responsive, thorough, very friendly. We will, if necessary, use them again. Highly recommended.

Jecie Wanderscheid

a year ago

Excellent! Highly recommend

John M.

a year ago

Not friendly folks.

Barbara Keen

a year ago

I had an emergency and he came within an hour, fixed the problem and I was very pleased.