Overview:
L&B Plumbing is a reputable plumbing company located in Stillwater, OK. The business is known for its professional plumbing services, focusing on both residential and commercial projects.
Services Provided:
– General plumbing repairs
– Hot water leak repairs
– Emergency plumbing services
– Drain cleaning
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (405) 372-7473
Website: http://www.landbplumbing.com/
Customer Reviews and Sentiment:
L&B Plumbing has garnered a 4.4-star rating based on 14 reviews.
Positive feedback highlights the company’s promptness, professionalism, and quality of work. Customers appreciate the technicians’ knowledge and consideration for cleanliness during their service.
Examples of positive reviews include:
“Brad arrived at agreed point of time was very polite, explained options and I told him what I wanted done and he did it.” – Luann Boettler
“L&B does excellent plumbing work. They are my first choice.” – Regina Heim
“These boys are the real deal. Straight to business and very knowledgeable employees!” – SKSkallywag
The negative feedback includes a significant complaint about leaving a sinkhole and disturbed property after a job, which reportedly took a long time to resolve.
Review Summary:
Positive Sentiments: Professionalism, knowledge of staff, excellent cleanup, punctuality, and overall satisfaction with service.
Negative Sentiments: Poor communication regarding remedial action for damage caused during plumbing work.
Additional Ratings:
BirdEye: 4.4 stars based on 14 reviews, reinforcing the overall satisfaction reported by customers.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding unresolved property damage.
Total Lead Smart Rating: 7.5
Conclusion:
L&B Plumbing is a solid choice for plumbing services in Stillwater, OK, recognized for their professionalism and skill. However, potential clients should take note of the serious complaint related to property damage, which may influence their decision.
Member Since August 2024
Listing Id 385752