Overview:
CS Plumbing is a plumbing company located in Shawnee, Oklahoma, providing essential plumbing services to residents and businesses in the area. They are known for their prompt response to plumbing emergencies and customer satisfaction.
Services Provided:
– Emergency plumbing services
– Leak detection and repair
– Drain cleaning
– Fixture repair and installation
Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (405) 317-3172
Website: https://www.csplumbingok.com/
Customer Reviews and Sentiment:
CS Plumbing has received a mix of positive and negative feedback, with an overall rating of 4.7 stars based on 46 reviews.
Positive feedback highlights the company’s quick response times, effective solutions for plumbing issues, and friendly service.
Examples of positive reviews include:
“Had a drain back up into the house… Excellent service would 100% use them again!!!” – Wethert0p
“Really great company to work with… Would use them again and recommend to others.” – Traci Porter
However, there are concerns regarding communication and follow-up, specifically from customers who experienced unresolved issues after the service.
Example of a negative review:
“We called CS Plumbing… Not a good quality for a plumber.” – Phyllis Gebauer
Review Summary:
Positive Sentiments: Quick response time, efficient service, friendly staff, and effective problem-solving.
Negative Sentiments: Issues with communication and lack of follow-up after service.
Additional Ratings:
BirdEye: 4.7 stars based on 46 reviews, indicating a strong level of customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile with a current rating of A+.
Total Lead Smart Rating: 8.1
Conclusion:
CS Plumbing is a highly-rated choice for plumbing services in Shawnee, OK, appreciated for their swift response and effective plumbing solutions. However, potential customers should consider the mixed feedback regarding communication and follow-up when making their decision.
Member Since August 2024
Listing Id 383388