Ray’s Sewer Service

Overview:
Ray’s Sewer Service is a plumbing company located in Oklahoma City, OK, offering a range of plumbing services. With a focus on customer service and efficient repairs, they serve both residential and commercial clients.

Services Provided:
Plumbing services, water heater repair, inspection and quoting, general plumbing jobs, customer service.

Hours of Operation:
Not specified.

Contact Information:
Phone: (405) 842-0671

Customer Reviews and Sentiment:
Ray’s Sewer Service has received mixed reviews across various platforms, holding an average rating of 3.3 stars based on 97 reviews.

Positive feedback highlights the company’s prompt service, customer-friendly technicians, and quality workmanship. Customers have praised their efficiency and reasonable pricing.

Examples of positive reviews include:
“Absolutely the best. Nicest customer service, came out and fixed it in under an hour. Highly recommend.” – Megan Nye
“This was the second time we have used Ray’s and both times they did a great job for a reasonable price.” – G Bloom
“Less than 3 hours from first call to flushing toilets. That is what I call service.” – Dana Parsons

Negative sentiments typically revolve around poor phone service and communication issues. Some customers reported dissatisfaction with the response times and the inability to resolve plumbing issues satisfactorily.

Examples of negative reviews include:
“Absolutely horrendous phone service. Got hung up on 3 times.” – M M
“I had to call twice to get an inspection and quote. They never called back or responded.” – Jo Anna Ortiz
“I would recommend you calling another plumber than Ray’s Sewer Service unless money and the problem being solved is not an issue.” – Matt Goad

Review Summary:
Positive Sentiments: Efficient service, good customer service, reasonable pricing, quality plumbing work.
Negative Sentiments: Long response times, rude phone service, unfulfilled commitments for inspections and quotes.

Additional Ratings:
BirdEye: 3.3 stars based on 97 reviews, reflecting similar customer satisfaction trends with both positive and negative feedback.
Total Lead Smart Rating: 5.5

Conclusion:
Ray’s Sewer Service has demonstrated a commitment to quality plumbing services in Oklahoma City, with mixed feedback from customers highlighting both excellent service experiences and significant issues with phone communication. Potential clients should weigh the positive aspects against the negative reviews before making their choice.