Overview:
Mullin Plumbing, HVAC & Septic is a prominent service provider located in Broken Arrow, OK. The company specializes in plumbing, HVAC, and septic services, catering to a wide range of residential needs.
Services Provided:
– Plumbing services
– HVAC repair and maintenance
– Septic system services
– Routine maintenance plans
Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays.
Contact Information:
Phone: (918) 209-3133
Website: https://mullininc.com/?utm_source=GMB&utm_medium=local
Customer Reviews and Sentiment:
Mullin Plumbing, HVAC & Septic has received a diverse array of reviews, showcasing both positive and negative experiences:
Google Reviews: 4.6 stars based on 3,147 reviews.
Positive feedback highlights the company’s professionalism, promptness, and quality of service. Customers have praised technicians for their thoroughness and willingness to explain issues and services provided.
Examples of positive reviews include:
“I love Mullin Plumbing! … The price for that was very reasonable and now my unit is working!” – Bev
“Hank Wiley was very professional and extremely detailed on their work.” – Brian Taylor
“One of the most honest and trustworthy persons I have encountered!” – joyce daniel
Negative sentiments point towards issues such as missed appointments, poor communication, and what some customers describe as high service fees.
Examples of negative reviews include:
“Come appointment day no one showed up… terribly organized company would not recommend.” – Karl Hawk
“These guys will price gouge you like crazy… outrageous in their pricing.” – Rhett Richardson
Review Summary:
Positive Sentiments: Professional and knowledgeable technicians, efficient service, reasonable prices for certain jobs, and good customer communication.
Negative Sentiments: Missed appointments, poor organization, perceived high service costs, and lack of effective communication in scheduling.
Additional Ratings:
BirdEye: 4.6 stars based on 3,147 reviews, supporting the overall positive sentiment expressed across platforms.
Better Business Bureau (BBB): The business has a profile with a BBB rating of A+ and no complaints reported in the last three years.
Total Lead Smart Rating: 7.7
Conclusion:
Mullin Plumbing, HVAC & Septic stands out as a capable choice for plumbing and HVAC services in Broken Arrow, OK, with a solid reputation for prompt and professional service. However, potential customers should be cautious of occasional communication issues and higher service fees indicated in some reviews before making their decision.
Member Since August 2024
Listing Id 346003