EMS Plumbing & Heating in Youngstown, Ohio 44507

EMS Plumbing & Heating

360 E Midlothian Blvd, Youngstown, OH 44507

3.7 (22 reviews)

Overview:
EMS Plumbing & Heating is a plumbing service based in Youngstown, OH. The company specializes in heating and plumbing solutions, offering a range of services to address both residential and commercial needs.

Services Provided:
– Boiler installation and repair
– Furnace repair
– Hot water tank replacement
– General plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (330) 788-3976
Website: http://www.emsplumbingservices.com/

Customer Reviews and Sentiment:
EMS Plumbing & Heating has garnered a mix of reviews, reflected in their overall rating of 3.7 stars based on 22 reviews.

Positive feedback highlights the company’s promptness, knowledgeable staff, and quality service. Customers appreciate the fair pricing and friendly demeanor of the technicians.

Examples of positive reviews include:
“Denny was great to work with.” – Lisa Silliman
“Quick friendly service. Reasonably priced.” – John Vag
“Top quality work! Extremely fair pricing.” – Alex Dailey

Negative feedback emphasizes issues with communication and unprofessional behavior. Some customers reported dissatisfaction with service follow-ups and customer service interactions.

Examples of negative reviews include:
“This company communication sucks.. They never call you back.” – Kyara Austin
“I have never experienced such rude and unprofessional behavior…” – Brianna Spatafore

Review Summary:
Positive Sentiments: Prompt service, knowledgeable staff, fair pricing, friendly technicians.
Negative Sentiments: Poor communication, unprofessional behavior, unresolved service issues.

Additional Ratings:
BirdEye: 3.7 stars based on 22 reviews, showcasing mixed customer experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service issues.
Total Lead Smart Rating: 5.8

Conclusion:
EMS Plumbing & Heating offers a range of plumbing services in Youngstown, OH, with an emphasis on fair pricing and friendly service. However, potential customers should consider the mixed reviews, particularly related to communication and some negative customer interactions before making a decision.

Member Since August 2024

Listing Id 391470

Contact Info

360 E Midlothian Blvd, Youngstown, OH 44507
(330) 788-3976
Lead Smart Rating :
5.8/10.0

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Listing location

360 E Midlothian Blvd, Youngstown, OH 44507

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Reviews

Lisa Silliman

7 months ago

Denny was great to work with. Thank you for going over the boiler!

Kyara Austin

a year ago

This company communication sucks.. They never call you back when they say they will. And they definitely don’t try to make customers happy. They really care less and have not caring bone in their body, if they mess up or not. I won’t recommend this company to anyone

john vag

a year ago

Came out to fix our furnace. They arrived in only a couple of hours. Quick friendly service. Reasonably priced.

Alex Dailey

a year ago

Top quality work! Extremely fair pricing. They only charge for exactly what they do. I’ve used them several times and was pleased every time. This is a trusted company

Ian Keller

a year ago

We have used EMS multiple times and have been pleased with the service we have received every time. They are very friendly and knowledgeable !

Caitlin Dunnavant

2 years ago

Very helpful and knowledgeable team there! Help replace a busted hot water tank for my husband and I. Highly recommend them!!

David Frayer

2 years ago

Paid these guys $100 deductible through our warranty service. Then completely ignored all phone calls from us and never returned them. Had to have to warranty company refund our money. Don’t waste your time.

Alexandra Ahren

2 years ago

Fantastic job! We have a very old steam boiler. The guys at EMS plumbing have great communication and seemingly work really well with each other to diagnose a problem & get it done!

Brianna Spatafore

2 years ago

I have never experienced such rude and unprofessional behavior from a business! When I called to inquire about a recent home they were installing a boiler in, the owner ED was so discourteous and let me know by sighing incredibly heavy on the phone to the point I knew I was clearly bothering him simply asking a question! Save yourself the trouble and go elsewhere!

Roy Taylor

3 years ago

Decently priced nice people cant ask f9r more lol