Main Man Plumbing in Parma, Ohio 44129

Main Man Plumbing

7880 Ridge Rd, Parma, OH 44129

3.4 (5 reviews)

Overview:
Main Man Plumbing is a plumbing service located in Parma, OH, dedicated to providing a range of plumbing solutions to its customers.

Services Provided:
– Leak repairs
– Water valve replacement
– Drain snaking
– General plumbing services

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (440) 886-5567

Customer Reviews and Sentiment:
Main Man Plumbing has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 5 reviews.

Positive feedback highlights the professionalism and efficiency of the plumbers, particularly praising the work done by Stan and Kevin.

Examples of positive reviews include:
“My main water valve was leaking… They switched out my valve with a brass one… very professional and fast.” – Jane Kachinko
“Work was done professionally and quickly. Will use their services again.” – Greg Whitaker
“Stan and Kevin did a Wonderful job, Experts, on time and Job done right, very professional!” – John Martin

The complaints primarily reflect issues with communication and failure to show up as promised, leading to customer dissatisfaction.

Examples of negative reviews include:
“They left quickly before we got back… he said find another plumber and hung up.” – Charlene Martin
“I called them to see why they hadn’t shown up… they didn’t seem concerned.” – Bob Clipper

Review Summary:
Positive Sentiments: Professionalism, speedy service, reasonable pricing, and expertise in plumbing work.
Negative Sentiments: Poor communication, missed appointments, and lack of concern for customer experience.

Additional Ratings:
Total Lead Smart Rating: 5.2

This rating is based on overall customer satisfaction, quality of services rendered, and the patterns of feedback regarding service delays and communication issues. Though there are notable positive sentiments about the plumbing work, the mixed reviews negatively impact the overall score.

Conclusion:
Main Man Plumbing presents a mixed bag for potential customers in Parma, OH. While they are appreciated for their skilled plumbing services and professional demeanor, customers should be cautious about potential communication lapses and missed appointments based on several reviews.

Member Since August 2024

Listing Id 375763

Contact Info

7880 Ridge Rd, Parma, OH 44129
(440) 886-5567
Lead Smart Rating :
5.2/10.0

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7880 Ridge Rd, Parma, OH 44129

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Reviews

Jane Kachinko

3 years ago

My main water valve was leaking in the basement (6 beach towels a day worth of water). They switched out my 75 year old galvanized valve with a brass one. Plus, they put a brass elbow up to the water meter. Stan and Kevin were very nice, professional and fast. I thought their price was very reasonable.

Greg Whitaker

3 years ago

Had a major leak in the main water valve. Was able to work me in before the afternoon. Work was done professionally and quickly. Will use their services again.

Charlene Martin

3 years ago

I had an appt for 12:00 pm today to meet the plumber at a rental. At one o’clock I called and he said he was on his way. We waited… waited…waited. Decide to go grab some food ..not that far away. They came and left quickly before we got back which wasn’t that long. The tenant said you should wait they’ll be right back but they left anyway. The plumber had my number and my husband’s number and never called. He told the tenant they would return on Thursday or Friday cause he didn’t have the part…which is fine but he never went to the basement to snake the drain. When I asked why they left without calling us…he had our contact information…especially after we had patiently waited for them, he said find another plumber and hung up. This was Main Man Plumbing!

bob clipper

4 years ago

said they would be at my house around noon. at 1:30 I called them to see why they hadn’t shown up. told me not sure when they would be there maybe 3 or 4. told them I would call someone else. they didn’t seem concerned.. no customer skills on their part.. never even bothered to call me and tell me they would be late. I had to call them. Don’t know how they stay in business..

John Martin

5 years ago

Stan and Kevin did a Wonderful job, Experts, on time and Job done right, very professional, honest, up front and very experienced! Top notch and clean, experts of the trade Thank you!