Dor-Mar Water Treatment & Plumbing in Newark-OH, Ohio 43055

Dor-Mar Water Treatment & Plumbing

221 E Main St, Newark, OH 43055

5 (49 reviews)

Overview:
Dor-Mar Water Treatment & Plumbing is a reputable plumbing service located in Newark, OH. Known for their exceptional customer service and professionalism, the company specializes in various plumbing services including furnace replacement, water heater maintenance, and drain cleaning. With a solid reputation built over years, they cater to a diverse clientele.

Services Provided:
– Furnace replacement
– Water heater servicing
– Faucet leak repairs
– Drain cleaning
– Water softener and filtration system assessments

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (740) 334-4760

Customer Reviews and Sentiment:
Dor-Mar Water Treatment & Plumbing has received an outstanding rating of 5.0 stars based on 49 reviews across various platforms.

Positive feedback prominently highlights the competence of the staff, quick response times, and high-quality service. Customers appreciate the friendly demeanor, clear communication, and the comprehensive explanations provided by the technicians.

Examples of positive reviews include:
“We are a third generation client of Dor-Mar! No one can compare to their caring and professional staff.” – Pamela Lloyd
“Steve Hixon was great! He was professional and courteous.” – Cat M
“Great experience! We had a very stubborn drain clog. The technicians from Dor Mar kept working until the problem was solved.” – Jerry Goodman

The few complaints noted focus on initial concerns regarding arrival times, but even these were addressed positively after the service was completed.

Review Summary:
Positive Sentiments: Exceptional customer service, professionalism, timely responses, knowledgeable technicians, thorough explanations.
Negative Sentiments: Occasional issues with initial response times.

Additional Ratings:
Google Reviews: 5.0 stars based on 49 reviews, indicating overall customer satisfaction.
Total Lead Smart Rating: 9.5

Conclusion:
Dor-Mar Water Treatment & Plumbing stands out as a top choice for plumbing services in Newark, OH, lauded for their expertise and customer care. With a consistent track record of outstanding reviews, they are dedicated to addressing customer needs effectively, making them a reliable service provider in the plumbing industry.

Member Since August 2024

Listing Id 372876

Contact Info

221 E Main St, Newark, OH 43055
(740) 334-4760
Lead Smart Rating :
9.5/10.0

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221 E Main St, Newark, OH 43055

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Reviews

Pamela Lloyd

4 months ago

We are a third generation client of Dor- Mar! No one can compare to their caring and professional staff. They replaced my furnace with a same day service, with its sale they included their service insurance. They recently serviced my hot water heater at no charge. We love this company!

Cat M

4 months ago

Steve Hixon was great! He was professional and courteous. He took the time to explain to us what was wrong and what our options were. Overall, great experience! We will use Dor-Mar again and we will be requesting Steve!

Russell Jurg

4 months ago

Brandon was friendly, helpful and professional. He answered all of my questions and concerns.

Robyn

5 months ago

Steve did an amazing job fixing our multiple faucet leaks and hooking us up with an expert to look at our softener system. So glad I called Dor Mar instead of the expensive Roto Rooter company.

Dave Knepper

5 months ago

Your tech was very knowledgeable about water softeners and filtration. She took the time to answer all my questions.

Brandon Scott

5 months ago

Steve Swonger was the tech that came and worked on our tankless water heater, he went above and beyond to make sure the job was done, done correctly and got us back up and running!

Jerry Goodman

5 months ago

Great experience! We had a very stubborn drain clog. The technicians from Dor Mar kept working until the problem was solved. Will definitely give them a call if new problems occur.

Leslie Watiker

5 months ago

She was very polite and I enjoyed talking to her

Phil Elliott

6 months ago

No one calls about their furnace unless there’s a problem. When I spoke with Cindy she immediately cut to the numbers when I explained we were on a fixed income. It’s cold, there’s no heat – you are not in a good place. She was spot on and helped us arrive at an affordable solution. Every step of the repair has been great. Any and all your questions are answered. They want to become your service provider and they show it. I am not an easy person to please and they have surpassed my every expectation. Call with confidence.

Zach Edwards

6 months ago

Initially I was worried because the technician arrived outside of the time window I specified (I know things happen and appointments take longer than anticipated). But after making a phone call and getting an update via phone call and after arrival, things were nothing but smooth. Steve was friendly, courteous, and knowledgeable. He quickly assessed the problem and got it fixed in less than 30 minutes. He explained the process and why the issue was happening. I had another plumber out to my place for a longer time and wasn’t able to fix the issue. Subtracting a star for timeliness but otherwise, great service and support. Would recommend!