Plumbing 911

Matthew Lei

4 months ago

They will take over $20,000 from you and then act like they have never been to your house unless their employee pocketed the money when he spent a month at my home replacing a boiler, hot water tank, and pipes in the crawl space. I had to have another company, a much better one, come and repair their work since they magically don’t do boiler work anymore and claim Ron was never here. He also won’t answer the 2 phone numbers he gave me years ago, took my boiler manual the last time he was here and never returned it. Luckily, the company I use now is made up of professionals who don’t need the manual and know what they’re doing.

Christine Carroll

6 months ago

My technician was Jesse, who was very polite, professional and knowledgeable. He explained everything in detail and I would feel confident in his abilities if he is assigned to your plumbing disaster.

Shalini Bhatia

7 months ago

If I could I give zero stars, I would. This is absolutely this most unprofessional company I have ever dealt with! I honestly think 1000 times before giving anyone a bad review, but in this case, it is wholly warranted and deserved. The plumber that came out initially was kind but inexperienced, when a second guy came out to fix the first guy’s work, he was also kind, but this company’s admin people were beyond rude. They don’t warrant their “work,” and they overcharge for anything, which was confirmed when I had to call another company out to figure out all that plumbing 911 had done wrong. I recently called them again to let them know that a piece of their installed equipment was malfunctioning, and they were again extremely rude in response. I believe the lady I spoke with was Sunny – ultra rude. Please steer clear of this company. They will overcharge you for everything.

Adama

9 months ago

Absolutely horrible service. False advertisement and the representative that I spoke with was completely unprofessional and unhelpful. I don’t usually leave reviews but I’ve never been so appalled by bad customer service and work. Hope they don’t treat people like this in their every day lives.

Kevin Kilroy

a year ago

Rob was very easy and professional to deal with. His work cost estimates were reasonable, and he gave me volume discounts that other companies did/would not offer. I will not hesitate to call Plumbing 911 in the future for any plumbing need(s) that I may have.

Johanna Toe

a year ago

Thank you so much to my service tech Ryan for being courteous and professional. He did an great job at explaining the source of my issue, fixing it and answered all of my questions. Overall the experience with Plumbing 911 was excellent.

Lynne C

a year ago

Professional, friendly, timely and efficient!

Samantha Hoyt

a year ago

my experience with Adam Taylor was wonderful. He was sensitive and thorough and explained in detail everything he was doing. He is polite, knows what he is doing and efficient in his work. It was a tough job but he persevered until he found the problem. My name is Tammy Haseley not Samantha Hoyt (that is my granddaughter.)

Jack Henderson

a year ago

We have well water and Nick replaced the entire water treatment system in the house. The water is softer than it’s ever been and the water pressure is back to normal. “ Plumbing 911” handled this job very professionally and they were on time. Thank you.

Ed Smith

a year ago

Had an emergency plumbing blockage that needed immediate attention.. called 911 plumbing and they were out within a couple hours, my technician was very knowledgeable, professional, and polite, cleared the blockage in no time! Will definitely use for all our plumbing needs!!!!! And will recommend to all my family and friends!! Great job 👍‼️