Kline & Kavali Mechanical Contractors in Kent, Ohio 44240

Kline & Kavali Mechanical Contractors

1294 Brimfield Dr, Kent, OH 44240

4.7 (19 reviews)

Overview:
Kline & Kavali Mechanical Contractors is a reputable plumbing service located in Kent, OH. Known for their reliable and prompt service, they have built a strong presence in the area, providing a range of plumbing solutions for both residential and commercial clients.

Services Provided:
– Toilet installation
– Water heater installation
– Gas line hardware solutions
– General plumbing repairs
– Customer consultation and scheduling

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (330) 673-8212

Customer Reviews and Sentiment:
Kline & Kavali Mechanical Contractors has garnered a positive reputation, reflected in their 4.7-star rating based on 19 reviews.

Positive feedback emphasizes the company’s professionalism, timely service, competitive pricing, and high-quality workmanship. Customers appreciate the courteous nature of the staff and their willingness to help with inquiries.

Examples of positive reviews include:
“Excellent service from professional staff… recommend them more than we use them.” – Danny Roberts
“Kline & Kavali saved the day! Fantastic help and great service!” – pflow32
“I consider myself a pretty ‘picky’ customer and K&K has never let me down.” – Mike Lucas

A notable negative sentiment emerges from a review highlighting poor communication, with a customer expressing frustration over a lack of response regarding a plumbing issue.

Review Summary:
Positive Sentiments: Professionalism, prompt service, competitive pricing, friendly and knowledgeable staff, and high-quality work.
Negative Sentiments: Some issues with communication and response times for smaller jobs.

Additional Ratings:
BirdEye: 4.7 stars based on 19 reviews.
Better Business Bureau (BBB): The business has a profile and is not accredited, with no complaints recorded in the last three years.

Total Lead Smart Rating: 8.5

Conclusion:
Kline & Kavali Mechanical Contractors appears to be a reliable choice for plumbing services in Kent, OH, celebrated for their professionalism and efficient service. However, potential customers should consider the feedback regarding communication issues before deciding on their services.

Member Since August 2024

Listing Id 363314

Contact Info

1294 Brimfield Dr, Kent, OH 44240
(330) 673-8212
Lead Smart Rating :
8.5/10.0

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Reviews

Thomas Condit

2 months ago

Needed a new toilet. Installed. Scheduled an appointment with Holly who was very accommodating. Carl called as he was on his way. He did an excellent job. Highly recommend Kline & Kavali.

Drew Major

2 years ago

Called and they gave me a rough estimate over the phone. Very fair pricing compared to others in the area. Day of service Nick was timely and professional. Came in and installed the new water heater quickly and was pleasant to work with. He was very kind and answered all of my questions. Thanks for your help Nick!

Lori Phillips

3 years ago

Never got a reply back from them for help with my backed up garbage disposal..Must be to busy or they don’t want to be bothered by a small paying job such as mine..do not recommend

Danny Roberts

3 years ago

Excellent service from professional staff from Holly in the off to all the service technicians. We use then often and recommend them more than we use then. If you have a plumbing or boiler problem these are the people to call.

pflow32

4 years ago

We were looking for special gas line hardware and could not locate anywhere! Kline & Kavali saved the day! Fantastic help and great service! Thanks!

Terry Priester

4 years ago

Good company to use

Benjamin Johnson

4 years ago

They scheduled me quickly and were prompt when showing up. Plumper was very professional and courteous of my house. Two and a half hours to replace a hot water tank and expansion tank. I will highly recommend them to family and friends in the future.

Mike Lucas

5 years ago

Would not recommend anyone else. I consider myself a pretty “picky” customer and K&K has never let me down. Do yourself a favor and just call them first. You will be happy!

Jan n Doug Donley

6 years ago

This is the only company we use for any of our plumbing needs. Great people, friendly and the service is above the rest. Carl is the man, he knows what he is doing. He is friendly, knows his job and doesn’t waste time. Pricing is not bad either. When we first moved here we called another local company for a small plumbing job and they charged us over the top amount for what little work they did. Highly recommend Kline & Kavali if you are looking for plumbing services. They will be coming to our home again next week and that makes the sixth time for our using their services.

Aaron Neumann

6 years ago

I had a very good experience with K&K when we needed to replace our water heater. Holly was very friendly and knowledgeable on the phone, setting up the appointment and checking on extended warranties with the manufacturer. Job was done quickly and correctly with no issues by a friendly plumber. Water heater prices have gone up lately it seems, but K&K’s price was very competitive – same as it would be to have Home Depot arrange it, but more trustworthy in my opinion. And their price was much less than Approved Plumbing whom I also quoted.