Roto-Rooter Plumbing & Water Cleanup

Overview:
Roto-Rooter Plumbing & Water Cleanup is a prominent plumbing service provider located in Dayton, Ohio. The company specializes in a range of plumbing services, including water cleanup, leak repairs, and sewer line replacements.

Services Provided:
– Plumbing repairs
– Water cleanup
– Sewer line inspections and replacements
– Emergency services

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (937) 434-4060
Website: https://www.rotorooter.com/dayton/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has received overwhelmingly positive feedback, boasting a rating of 4.8 stars based on 4,266 reviews across multiple platforms.

Positive sentiments highlight the company’s knowledgeable staff, professionalism, and ability to handle emergencies effectively.

Examples of positive reviews include:
“Davis was phenomenal, came out on the Fourth of July, fixed a terrible leak…” – Stuart Brazie
“Great experience, on time and professional.” – Jeff Russell
“John was very professional, explained everything he was doing…” – Joshua Crisenbery

However, there was a negative review mentioning issues related to mold removal and a lack of communication regarding pricing, which affected the overall perception for that customer.

Review Summary:
Positive Sentiments: Knowledgeable staff, prompt service, high level of professionalism, effective emergency response, clear communication.
Negative Sentiments: Issues with mold removal, lack of communication about minimum job costs.

Additional Ratings:
BirdEye: 4.8 stars based on 4,266 reviews, confirming a consistent positive trend in customer satisfaction.
Better Business Bureau (BBB): The business has a profile with a rating of A+, indicating good customer service but may have complaints regarding specific services in the past.

Total Lead Smart Rating: 9.0

Conclusion:
Roto-Rooter Plumbing & Water Cleanup in Dayton, OH, stands out as a reliable choice for plumbing services, particularly appreciated for its professionalism and ability to address emergency situations. While the vast majority of reviews are positive, potential customers should be mindful of isolated complaints regarding specific services like mold removal and ensure clear communication about costs beforehand.