McDermott Plumbing

Julie

2 months ago

My husband and I called to have Mike come out to help us with water hammer. Mike has done work for us before and we were happy with his work. Unfortunately, this time we were really disappointed. We have a water hammer, and unfortunately, because Mike couldn’t hear it while he was here, he dismissed it and said it wasn’t urgent. That’s exactly why we had him come out! We don’t want it to become an urgent problem! We were hoping he’d have a solution so it doesn’t become urgent! After doing my research, and reading about the issue, Mike could’ve offered a number of solutions. Instead he left without offering us any solutions. He could’ve drained the lines, strapped the pipes, or installed an arrestor. Instead we continue to have the problem and need to hire another plumber and start all over again. I’m really disappointed in Mike. Needless to say, we were incredibly disappointed in Mike. He didn’t offer any solutions and now we have to hire another plumber to do the work Mike didn’t do. For that reason, I don’t recommend Mike or McDermott Plumbing.

dkay62

2 months ago

Mike cleared a drain for me in an older steel pipe that my snake could not budge. He did a great job clearing it and gave me advice to keep the drain flowing. Very good service. Highly recommended.

Bonnie Erwin

a year ago

We called McDermott Plumbing for a suspected shower leak. Mike very thoroughly checked every element of the shower, its surroundings, and the crawl space underneath the bathroom, and discovered that the only problem we have is overzealous showering and splashing. He was extremely kind and professional about our issue and refused to be paid for the service call when there was nothing to repair. We appreciate his great communication (a call on the way, plus a bonus call ahead of time to update us on what part of the arrival window he’d arrive in) and overall forthrightness. I almost hope we have a real problem soon so that we can call McDermott Plumbing again.

T Williams

3 years ago

Reasonable price, excellent quality

Matthew Loesch

3 years ago

I called McDermott Plumbing for a second estimate on a new water heater after getting a bad feeling from a high pressure sales pitch from Atlas Butler for a new water heater. Mike was very professional when inspecting the unit and gave an honest assessment about the cost to repair vs cost to replace. I ultimately went with installing a new water heater and the cost was about $500 less than Atlas Butler. Mike did a great job explaining everything and cleaning up afterward and I would definitely call again!

Rob Moyer

3 years ago

I’ve used these guys in the past and they were great. This time however I’ve talked to a “dispatcher” twice and I’m being told to expect a call back from the owner and never received a call. You should not have to speak to the owner to get an appt scheduled.

Dan Loper

4 years ago

Both my wife and I called for a rather important plumbing issue. We were both told separately that we’d be called back to schedule it and it never happened. We ended up having to go with a different company. It is inexcusable to leave a customer hanging like that and I definitely would NOT recommend using this company for your plumbing needs…

Georgia Loper

4 years ago

They are very professional when you can get them to show up. They did an excellent job the first time, but I’ve called 3x to schedule an appointment to fix another issue and they say they’ll call me back to schedule an appointment, but I still haven’t gotten a call back.

Jody Austin

5 years ago

Extremely professional. Very open and honest pricing. We had a toilet that was constantly running and getting clogged. Mike gave us some options and pricing up front. He also gave us some prevention tips for the future. We will gladly use McDermott Plumbing again. Highly recommended!!

Mike Anderson

5 years ago

McDermott Plumbing always does a professional job for a fair price.