Columbus Plumbing Company in Columbus-OH, Ohio 43222

Columbus Plumbing Company

1373 McKinley Ave, Columbus, OH 43222

4 (23 reviews)

Overview:
Columbus Plumbing Company is a plumbing service based in Columbus, OH. The company offers a range of plumbing solutions, including emergency repairs and regular maintenance for both residential and commercial properties.

Services Provided:
– Emergency plumbing services
– Leak detection and repair
– Unclogging drains
– Pipe repairs
– 24/7 availability

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (614) 314-7411

Customer Reviews and Sentiment:
Columbus Plumbing Company has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 23 reviews.

Positive feedback highlights the company’s prompt service and effective repairs. Customers have particularly appreciated the responsiveness of the staff.

Examples of positive reviews include:
“Used before and will continue to be the only plumbing company I’ll call” – Rick King
“Amazing! They came out in the same day to help our company!” – Chalk Talk Nation
“Fixed a leak in the pipe quickly and efficiently!” – Seth Thomas

However, several negative reviews indicate serious service issues. Customers have faced problems with appointments not being kept, as well as unsatisfactory communication and follow-up.

Examples of negative reviews include:
“First off, Rick advertises himself as a 24/7 service which is not true… I would not recommend him to anyone” – Laura McGathey
“Paid them to unclog main line, they broke it… they never showed and will not answer phone” – R L C

Review Summary:
Positive Sentiments: Prompt service, effective repairs, responsive staff.
Negative Sentiments: Issues with appointment reliability, unprofessional communication, and unresolved complaints.

Additional Ratings:
BirdEye: 4.0 stars based on 23 reviews, indicating a balance of satisfied customers and notable complaints.
Total Lead Smart Rating: 5.5

Conclusion:
Columbus Plumbing Company offers a range of plumbing services and has garnered a mix of positive and negative feedback. While some customers praise the quick response times and effective resolutions, significant issues with appointment reliability and service communication might raise concerns for prospective clients. These mixed sentiments suggest that potential customers should consider both the positive experiences and the notable complaints before choosing their plumbing services.

Member Since August 2024

Listing Id 350360

Contact Info

1373 McKinley Ave, Columbus, OH 43222
(614) 314-7411
Lead Smart Rating :
5.5/10.0

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Listing location

1373 McKinley Ave, Columbus, OH 43222

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Reviews

Rick king

4 months ago

Used before and will continue to be the only plumbing company I’ll call

Edwin Thompson

10 months ago

Great work. Highly recommended

Rick King

a year ago

Late night.. Only company out of 5. That answered.

Laura McGathey

2 years ago

First off Rick advertises himself as a 24/7 service which is not true. He will come out and inspect the problem within 24 hours yes, but he’ll charge you a deposit, set up an appointment to come repair at a later date, then never show up or call. He never showed up the day he scheduled himself to come repair!! I’ve tried contacting him for the last three days and have yet to hear from him. His phone just keeps going directly to voicemail. He did email an invoice in which the math did not make sense or add up. He put on the invoice that I still owe him a deposit when I paid it the day he was here. The pictures reflect what he left my ceiling looking like when he ripped it away to get to the pipes that needed repaired. He is just extremely unprofessional and would not recommend him to anyone. Please steer clear!!!

Chalk Talk Nation

3 years ago

Amazing! They came out in the same day to help our company! Expedited completion with open communication! 10/10 recommend 5 stars!

R L C

3 years ago

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We’re out the money and still have a damaged line. Contacted the prosecutor’s office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

R I

3 years ago

In my opinion, any place that leaves you setting all day for an appointment that they scheduled with you is unprofessional. Damaging pipes and still charging without fixing them is even worse. But offering to pay him to fix the pipe he broke, and he still doesn’t show, well, I’ll let the public decide. It’s my opinion that the customer should beware. One reviewer stated they lost their home over this company!

Brooks Christian

3 years ago

Nice atmosphere, great food.

Seth Thomas

3 years ago

Fixed a leak in the pipe coming from my hot water heater quickly and efficiently!

Chris Thornton

4 years ago

Rick came out on short notice Friday afternoon and got our plumbing up to code so the city could inspect the line and install a new meter. When the city was unable to fix the issue (blocked pipe from construction they were doing) Rick came back out on Saturday and was able to repair the line and get our water running again.