Jim Eckhoff Plumbing in Cincinnati, Ohio 45239

Jim Eckhoff Plumbing

2942 Jonrose Ave, Cincinnati, OH 45239

4.3 (18 reviews)

Overview:
Jim Eckhoff Plumbing is a plumbing service provider located in Cincinnati, Ohio. Known for its reliable and emergency plumbing services, the company has garnered a strong reputation among local customers for its dependable work and prompt response times.

Services Provided:
– Emergency plumbing services
– Valve installation and repair
– Water heater installation
– Residential plumbing services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (513) 923-1234

Customer Reviews and Sentiment:

Jim Eckhoff Plumbing has received a mix of positive and negative reviews across various platforms:

Google Reviews: 4.3 stars based on 18 reviews.

Positive feedback highlights the company’s emergency response, reliability, and quality of work. Customers have appreciated the efficiency and professionalism of the staff.

Examples of positive reviews include:
“They are always dependable and extremely reliable.” – Felipe Villalobos
“Ryan was amazing! … good work costs money.” – danbient
“I recommend this company to anyone needing plumber services.” – Carla Tee

Negative comments have surfaced regarding communication issues and unsatisfactory service in specific cases.

Examples of negative reviews include:
“Jim Eckhoff plumbing never called me back.” – Richard Hines
“[…] didn’t fix a single thing and walked away with $300.” – Anna Moore

Review Summary:
Positive Sentiments: Dependable emergency service, responsive and professional staff, high-quality plumbing work.
Negative Sentiments: Communication issues, isolated incidents of unsatisfactory service and follow-up.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a couple of complaints in recent years regarding follow-up and service issues.
Total Lead Smart Rating: 7.5

Conclusion:
Jim Eckhoff Plumbing stands out as a strong option for plumbing needs in Cincinnati, particularly for those in need of emergency services. While the majority of customers praise their reliability and professionalism, potential clients should consider the noted communication issues and mixed reviews before choosing their services.

Member Since August 2024

Listing Id 349162

Contact Info

2942 Jonrose Ave, Cincinnati, OH 45239
(513) 923-1234
Lead Smart Rating :
7.5/10.0

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2942 Jonrose Ave, Cincinnati, OH 45239

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Reviews

Felipe Villalobos

4 months ago

They are always dependable and extremely reliable. They will always get you out of many pinch you might be in with emergency work needed. Highly highly recommend!!!

danbient

a year ago

Ryan was amazing! Got the shutoffs installed to find the shower mixer cartridge had welded itself with calcium to the mixer. Ryan got a new mixer and installed it in the same day!!!! Maybe a little more than I thought I’d have to spend, but good work costs money. Thanks Ryan!!!

Carla Tee

a year ago

I had a water pressure problem. The emergency valve was leaking water every time we would have the hot water on. The guy who showed up did an awesome job. He installed a new valve, set it at the right pressure. No more leaking water. I recommend this company to anyone needing plumber services. I will use them again if the need arises.

Kathy Baum

3 years ago

We had a emergency on the water heater. Had to turn water off. Jim came out within a couple of hours and saved the day.

Stacy Schmidt

3 years ago

Great plumbing company! I highly recommend them.

Greg Thielmeyer

3 years ago

My hot water heater went out on a Friday morning and by Friday evening they had installed a new one. Kris in the office was very helpful and pleasant and when the help arrived they were clean and efficient. Very happy. Great local business.

Richard Hines

3 years ago

Jim Eckhoff plumbing never called me back..

Anna Moore

3 years ago

Cut a 18×18 hole in my ceiling for $300 all to tell me there weren’t any issues with the plumbing. Didn’t fix a single thing and walked away with $300. Was told it had to be an issue with my shower and may cost $10k to install a brand new shower…was told the owner would call to verify, inspect personally, all of which never happened because he didn’t have the curiosity to call me. It took me calling for three weeks to get ahold of the owner, who ultimately told me he would not be out to inspect himself. Really disappointing service and very disheartening to be told that I potentially have a $10k issue over my head for 3 weeks with no follow up. That’s not right – do your research and go elsewhere for plumbing service.

Stevi Reeves

3 years ago

Been using Eckhoff plumbing for years, with both my Residential Facilities, as well as my personal home. The crew is excellent, the office staff is excellent, and Jim is such a great guy. Very personable and cares about his customers.

Merle King

4 years ago

Did a great job for us.