Beavercreek Plumbing & Drain in Beavercreek, Ohio 45434

Beavercreek Plumbing & Drain

834 Distribution Dr Suite C, Beavercreek, OH 45434

4.7 (23 reviews)

Overview:
Beavercreek Plumbing & Drain is a plumbing service provider located in Beavercreek, Ohio. The company specializes in a range of plumbing services, providing efficient solutions to residential plumbing issues.

Services Provided:
– Drain cleaning
– Plumbing installation and repair
– Sewer line services
– Tankless water heater installation
– Emergency plumbing services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (937) 705-5450
Website: https://beavercreekplumbingdrain.com/

Customer Reviews and Sentiment:
Beavercreek Plumbing & Drain has received mixed reviews across various platforms:

Google Reviews: 4.7 stars based on 23 reviews.

Positive feedback highlights the company’s professionalism, efficient service, and knowledgeable staff. Customers have praised the thoroughness and clear communication regarding plumbing issues.

Examples of positive reviews include:
“James and Matt earned 5 stars today! … I highly recommend these guys.” – Todd Tibbals
“Great customer service by James and team. … communicated perfectly through the entire process.” – Eric Jaeger

However, there are significant complaints regarding safety concerns and unprofessional conduct.

An example of a negative review includes:
“Homeowner Beware! … their incompetence could have killed our family and they didn’t care.” – Amanda Grooms

Review Summary:
Positive Sentiments: Professionalism, efficient service, knowledgeable staff, clear communication, thorough and tidy work.
Negative Sentiments: Safety concerns, unprofessional behavior reported, and dissatisfaction with customer service in addressing serious complaints.

Additional Ratings:
BirdEye: 4.7 stars based on 23 reviews, showing a high level of customer satisfaction despite the serious complaint presented.
Better Business Bureau (BBB): The business has a profile but is not accredited with a BBB rating of NR (No Rating). There has been one complaint in the last three years regarding serious safety issues.
Total Lead Smart Rating: 7.5/10

Conclusion:
Beavercreek Plumbing & Drain is generally well-regarded for its plumbing services in Beavercreek, OH, with a reputation for professional and efficient work. However, potential customers should be cautious due to serious safety concerns mentioned in reviews and recent complaints, which may impact overall customer experience.

Member Since August 2024

Listing Id 344082

Contact Info

834 Distribution Dr Suite C, Beavercreek, OH 45434
(937) 705-5450
Lead Smart Rating :
7.5/10.0

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Listing location

834 Distribution Dr Suite C, Beavercreek, OH 45434

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Reviews

Amanda Grooms

2 weeks ago

Homeowner Beware! This company does not abide by code and safety regulations. The original plumber who came out was great, however the crew who they sent to dig up the yard almost killed my family. They recommended an access point be point in the yard in order to be able to snake the pipes and prevent backups in the basement. We agreed as this had been a regular problem for years and scheduled a date 9-10 days away. The crew never let us know they were here to begin work, started digging without have Oups mark the utilities in the yard and completely severed our gas line. The only warning they gave that they were here was pounding on the door and screaming at me and my kids to get out of the house due to a gas leak. The gas was pouring out of our house so heavily it made our neighbor have to evacuate, as well. Once the gas company fixed the line-they told me that the contractors were NOT to do more work until the lines were marked. That was told to Beavercreek Plumbing and Drain workers. They ignored this and returned that afternoon. Not only did they come back that day, one of the workers decided it was a good idea to smoke in my yard and leave his cigarette butt on top of the job. The manager had to make a call to the owner once I complained. Their idea to make it right was a $350 discount. A slap in the face for something completely preventable, avoidable and inexcusable. Their incompetence could have killed our family and they didn’t care.

Todd Tibbals

a month ago

James and Matt earned 5 stars today! We had a major back up due to some roots growing into the sewer line. They quickly located it, cleared it and didn’t leave a mess behind. I highly recommend these guys.

Eric Jaeger

a month ago

Great customer service by James and team. Never fun to have a plumbing issue, but James communicated perfectly through the entire process.

Jeffrey Kirshner

a month ago

Great service and knowledgeable staff. Would highly recommend.

John Thoman

2 months ago

No hidden prices. They say what they mean to fix your plumbing issues. For me, they installed a tankless water heater. They did an excellent job and they cleaned up too! I would recommend them highly to anyone who needs a plumber. I like to thank Amanda, Terry and John for getting my home in order in record time!

Robert Jackson

4 months ago

Good service, good plumber – James. Very knowledgeable and thorough taking care of our clogged drain.

Beth Deitsch

6 months ago

Everything was done professionally and in a timely manner. He was so nice and explained everything throughly. Pleasure do to business with you all.

Darius

6 months ago

Mr Hicks was courteous, professional and thorough in his explanation of the problem. Excellent service.

Jill Durbin

6 months ago

The Workman called ahead to make sure he brought the right tools. He was very professional and fixed our disposal so we didn’t have to replace it. I was very impressed with his knowledge and professionalism! I will Definately use Beavercreek Plumbing and Drain again!

Robert Jackson

6 months ago

Steve was an amazing! Job well done.