North Raleigh Plumbing & Gas Piping in Raleigh, North Carolina 27615

North Raleigh Plumbing & Gas Piping

9021 Sweetbrook Ln Suite 303, Raleigh, NC 27615

3 (10 reviews)

Overview:
North Raleigh Plumbing & Gas Piping is a plumbing service provider located in Raleigh, NC. They offer a range of plumbing solutions, but customer experiences have been mixed, leading to varied reviews.

Services Provided:
– Water heater installation and repair
– Leak detection and repair
– General plumbing services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (919) 291-6620
Website: https://northraleighplumbing.com/

Customer Reviews and Sentiment:
North Raleigh Plumbing & Gas Piping has garnered a mixed response from customers:

Google Reviews: 3.0 stars based on 10 reviews.

Positive sentiments highlight their competitive pricing and prompt service:
“Best price and earliest availability… Quick quality work at a reasonable price.” – Jonah Hill
“Great service at a great price.” – Susan Glade
“Richard is extremely professional… count on him for great service at a fair price.” – Jenn S

However, negative feedback points to poor customer service and communication:
“They said they did not have time to take this job. Absolutely the worst customer service.” – J Tsik
“He would not even return a call… EXTREMELY UNPROFESSIONAL.” – Lauren Hedrick

Review Summary:
Positive Sentiments: Quick and quality work, competitive pricing, professional service.
Negative Sentiments: Poor customer service, lack of communication, unresolved issues.

Additional Ratings:
BirdEye: 3.0 stars based on 10 reviews, indicating similar mixed sentiments from customers.
Total Lead Smart Rating: 4.6

Conclusion:
North Raleigh Plumbing & Gas Piping provides a range of plumbing services with some positive customer experiences, particularly regarding pricing and promptness. However, potential customers should be cautious due to several complaints about customer service and communication issues.

Member Since August 2024

Listing Id 378478

Contact Info

9021 Sweetbrook Ln Suite 303, Raleigh, NC 27615
(919) 291-6620
Lead Smart Rating :
4.6/10.0

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Listing location

9021 Sweetbrook Ln Suite 303, Raleigh, NC 27615

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Reviews

J Tsik

a year ago

North Raleigh Plumbing installed a water heater for us on September 2022. The water heater is still under warranty for labor and parts, but when we called them to fix it, they said they did not have time to take this job. Absolutely the worst customer service and unprofessional attitude. BEWARE, they will not stand by their installation.

Jonah Hill

a year ago

Best price and earliest availability of the four plumbers I called. Quick quality work at a reasonable price and pleasant to deal with – what more could ask for?

Angel Pagan

2 years ago

Needed help with my water heater and they never returned my calls.

Lauren Hedrick

3 years ago

At first it was great, I called and left a message and Richard called me back and said he was able to get out to give a quote same day and said the work could be done the following day. However, this is where the problems began. I never received the quote he promised via email and would not return any of the multiple phone calls over the next few days. He would not even return a call to indicate if he was interested in doing the work. EXTREMELY UNPROFESSIONAL. I would not recommend his company to anyone who actually wants any work done.

Susan Glade

4 years ago

I had an outside leak which caused my water bill to jump to $500. Richard came out right away to assess what needed to be done. The leak was found quickly and repaired for which I am very thankful. Great service at a great price.

Jenn S

4 years ago

Richard is extremely professional. I know I can count on him for great service at a fair price.

Colleen Long

10 years ago

Just got completely ripped off! Service call of $59 very reasonable. Labor was $104 for one hour of work! Not my fault that he had to go get a machine. So just paid $222 to unclog a shower drain. Absolutely ridiculous!!!!!!!!!!

Erin Lesko

10 years ago

The service provided was friendly and efficient. Richard was courteous and helpful. A pleasant experience.

Michael Flagg

11 years ago

Do not use this firm. Called to give estimate. Did not provided an itemized estimate. Asked for one before I paid bill. refused to provide me one. His quote was for over double what other firms quoted and he never provided an itemized estimate. Beware!

Dave Kilian

13 years ago

Fair Rates, honest work and I’ve had nothing but good experience with these guys. Always have been prompt to respond and would definitely recommend as your family plumber.