Midtown Plumbing, LLC in Raleigh, North Carolina 27616

Midtown Plumbing, LLC

2660 Discovery Dr Ste 132, Raleigh, NC 27616

4.8 (326 reviews)

Overview:
Midtown Plumbing, LLC is a trusted plumbing service located in Raleigh, NC, known for its exceptional customer service and efficient problem-solving capabilities. The company provides a wide range of plumbing services for residential customers, specializing in repairs, installations, and maintenance tasks.

Services Provided:
– Plumbing repairs
– Water heater installations and repairs
– Pipe replacements
– Tankless hot water system troubleshooting
– Emergency plumbing services

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (919) 373-6788
Website: [www.midtownplumbingllc.com](https://www.midtownplumbingllc.com/)

Customer Reviews and Sentiment:
Midtown Plumbing, LLC has received overwhelmingly positive feedback with a 4.8 rating based on 326 reviews.

Positive reviews emphasize the company’s professionalism, prompt service, and thorough work. Customers have frequently praised the staff’s expertise and friendly demeanor:

– “David from Midtown Plumbing provided exceptional service… Highly recommend!” – Andrew Nardella
– “The two-man team … accomplished the replacement in less than two hours… very professionally and in good humor.” – Patrick McGarey
– “Excellent service. Our technician, David, explained everything during the repair.” – Larry Helfant

However, there is a notable negative sentiment regarding estimates, as one customer expressed dissatisfaction about paying for an estimate without receiving appropriate consultation:

– “Paid $89 for an estimate but received nothing in return!” – Ocean Breeze

Review Summary:
Positive Sentiments: Outstanding customer service, professional and knowledgeable technicians, effective repairs, and friendly communications.
Negative Sentiments: Issues with paid estimates leading to disappointed customers.

Additional Ratings:
Google Reviews: 4.8 stars based on 326 reviews.
Total Lead Smart Rating: 8.7

Conclusion:
Midtown Plumbing, LLC stands out as a reliable and professional plumbing service in Raleigh, NC, appreciated for its high-quality workmanship and customer satisfaction. Nonetheless, potential clients should be aware of occasional complaints regarding estimates before engaging their services.

Member Since August 2024

Listing Id 378480

Contact Info

2660 Discovery Dr Ste 132, Raleigh, NC 27616
(919) 373-6788
Lead Smart Rating :
8.7/10.0

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Listing location

2660 Discovery Dr Ste 132, Raleigh, NC 27616

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Reviews

Andrew Nardella

a day ago

David from Midtown Plumbing provided exceptional service. He helped me understand the immediate issue with my pipes very clearly and professionally. His expertise and friendly demeanor made the whole process stress-free. Highly recommend!

Patrick McGarey

5 days ago

The two-man team from Midtown Plumbing had the cumbersome task of replacing a basement 80 gallon hit water heater. This involved a less-than-ideal carry of both units up and down a narrow flight of stairs. They accomplished the replacement in less than two hours without making a mess or scraping any painted walls, very professionally and in good humor. I was very satisfied by their work!

Lyn J

6 days ago

Jason with Midtown Plumbing helped me tremendously today and previously. I’m very pleased with the professional and prompt services.

Ocean Breeze

a week ago

Paid $89 for an estimate but received nothing in return!

Amanda Violette

3 weeks ago

We recently moved to Raleigh and were unhappy with our tankless hot water performance on our newly built home. Midtown plumbing sent Jason out to our home and he found that the builder configured the unit incorrectly and also fixed a water pressure concern. Very thorough and professional and 24 hours later our hot water is almost instant at every faucet. Would highly recommend!

Chandler Bastian

a month ago

I recently had a great experience with Midtown Plumbing. First of all, it was very easy to book an appointment by telephone. I was given a two hour time slot for the technician to arrive. The technician called to let me know when he was 15 minutes away and he arrived promptly within the given timeframe. The technician, Jason was very friendly, professional, and knowledgeable. He was very thorough in diagnosing the problem with my hot water heater and he explained it to me with photos and a video that he shot of my hot water heater. I needed a new part for it and Jason even called the water heater’s manufacturer to see if the part was under warranty. Jason returned to my house a couple of days later to install the faulty part. He installed the new part and thoroughly checked to see that my system was working perfectly. He made sure that I was satisfied and that I didn’t have any questions before he left. I highly recommend Midtown Plumbing!

Bill OBrien

a month ago

David was very friendly and was a pleasure to deal with. Scheduling was easy and very courteous. Communication via text and phone was great.

Larry Helfant

a month ago

Excellent service. Our technician, David, explained everything during the repair. He then found a good replacement for us and completed the job. Could not have asked for better customer service and repair to get us up and running quickly. Would definitely use Midtown Plumbing again.

Linda Pinkney

a month ago

Could not ask for a better plumber. Work done in an excellent manner no mess just an overall great job.

Joe Bailey

a month ago

Quick response to my query and Jason did an excellent job and was very knowledgeable. Highly recommend!!