Roto-Rooter Plumbing & Water Cleanup in Morganton, North Carolina 28655

Roto-Rooter Plumbing & Water Cleanup

308 A S Sterling St, Morganton, NC 28655

4.9 (286 reviews)

Overview:
Roto-Rooter Plumbing & Water Cleanup is a reputable plumbing service located in Morganton, NC. The company primarily offers plumbing services, including emergency water cleanup, drain cleaning, and water heater replacement.

Services Provided:
– Plumbing services
– Water heater replacement
– Drain cleaning
– Emergency water cleanup
– Clog removal

Hours of Operation:
Monday to Saturday 8 AM to 10 PM
Closed on Sundays

Contact Information:
Phone: (828) 358-1877
Website: https://www.rotorooter.com/morgantonnc/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has garnered positive feedback across various platforms, holding a strong rating of 4.9 stars based on 286 reviews.

Positive sentiments highlight the company’s promptness, professionalism, and helpfulness. Customers express satisfaction with the quality of service and the expertise of the staff.

Examples of positive reviews include:
“Very professional and courteous and helped our family out in a pinch” – Danny D
“Everyone was very kind. I highly recommend this company.” – Trisha Hart
“These guys were amazing!! They went over and above to help me.” – Terry Pederson

One negative review mentions concerns about the integrity of the service workers:
“The people that do the work are crooks.” – Mike L

Review Summary:
Positive Sentiments: Prompt service, professionalism, knowledgeable staff, and effective problem-solving.
Negative Sentiments: Concerns over trustworthiness from one reviewer.

Additional Ratings:
BirdEye: 4.9 stars based on 286 reviews, reflecting a very high level of customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is accredited with a BBB rating of A+. There have been no complaints in the past three years.
Total Lead Smart Rating: 9.5

Conclusion:
Roto-Rooter Plumbing & Water Cleanup is a highly rated choice for plumbing services in Morganton, NC, praised for its professionalism and quick response. While the majority of reviews are overwhelmingly positive, potential customers might take note of the isolated negative feedback regarding trustworthiness.

Member Since August 2024

Listing Id 371314

Contact Info

308 A S Sterling St, Morganton, NC 28655
(828) 358-1877
Lead Smart Rating :
9.5/10.0

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308 A S Sterling St, Morganton, NC 28655

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Reviews

Kathleen Vallee

a week ago

I want to know that we are frequent flyers with Roto-Rooter & have always been happy with your service. I want to thank Dustin, Scott, Mason, Wesley, &Josh They are all great .

Danny D

3 months ago

Amazing company that showed up and replaced the water heater the same day. They were very professional and curious and helped our family out in a pinch

Linda Edwards

4 months ago

Very pleased with services provided. Have nothing to compare with or I might have given 5 stars and will call them again if I need future plumbing services.

Cheyenne Elrod

4 months ago

Called RotoRooter because we had a catastrophic clog in our main line. He was able to get it unclogged and made it easier for us to clean if it happens again.

Kenny Owensby

4 months ago

Josh came out on a nasty day and helped with a nasty problem. All of our drains were backed up, and we couldn’t use our water. He was able to clear our line to our septic tank and get us flowing again. Thanks for the help, we really appreciate it.

Trisha Hart

4 months ago

Josh was very helpful and knowledgeable. They came promptly and worked efficiently. Everyone was very kind. I highly recommend this company.

Jax C

5 months ago

Quick friendly service. These guys were polite and professional. Assisted with insurance process, and ensured work was complete and to my satisfaction prior to signing off. Thank you for your great service.

Terry Pederson

6 months ago

These guys were amazing!! They went over and above to help me with my drainage problems and make sure everything was ready in time for a new furnace to be installed. They were kind, polite and very professional!!! I would highly recommend them for any problems or projects!!

Mike L

6 months ago

The pepole that do the work r crooks.

Kathy Mucitelli

6 months ago

All were very professional, knowledgeable and very nice. I felt comfortable with them in my house. Wesley came first and was upfront on the water situation in my home and what was needed to fix our water issue. He spoke with our insurance right then to submit a claim. I was very grateful. Jimmy came the next morning and explained everything every step of the way. They came everyday to ensure everything was ok and drying. They removed all equipment on day 5 except one piece to ensure continued drying in one area. He told me to expect a call from RX and if not to call him. I would highly recommend this company and them. Thank you so much for everything!