Foothills Plumbing Service

Overview:
Foothills Plumbing Service is located in Morganton, NC, specializing in a range of plumbing services including emergency repairs, installations, and general plumbing solutions. With a reputation built over numerous customer interactions, the company has garnered varied feedback from its clientele.

Services Provided:
– Emergency plumbing services
– General plumbing repairs
– Installations (e.g., faucets)
– Professional consultations

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (828) 438-1199

Customer Reviews and Sentiment:
Foothills Plumbing Service has received mixed reviews across various platforms, holding a rating of 3.8 stars based on 45 reviews.

Positive feedback highlights their promptness and professionalism, with customers being grateful for quick response times in emergencies.

Examples of positive reviews include:
“Professional and quick response! Would highly recommend!” – Kristi Franklin
“Very professional and dependable.” – Michael Stroupe
“Prompt, courteous & professional we highly recommend Foothills Plumbing.” – Sheila Greene

Negative sentiments suggest issues with reliability and alleged misconduct. Several customers expressed dissatisfaction due to no-shows and poor communication.

Examples of negative reviews include:
“Never called or showed up.” – Leo Campbell
“Don’t leave any jewelry or valuables in their sight. They stole $3000.00 worth of my jewelry.” – Nancy Ross
“No call no show will not call them again.” – Bill Gillespie

Review Summary:
Positive Sentiments: Quick response to emergencies, professional demeanor, and effective solutions.
Negative Sentiments: Reliability issues, unprofessional behavior, and accusations of theft.

Additional Ratings:
BirdEye: 3.8 stars based on 45 reviews, indicating a trend of mixed customer satisfaction with appreciations falling short in terms of consistency.
Better Business Bureau (BBB): The business has a profile with a rating of NR (No Rating), and there have been multiple complaints regarding service issues.

Total Lead Smart Rating: 5.1

Conclusion:
Foothills Plumbing Service appears to offer a mix of responsive and professional plumbing solutions, especially in emergencies. However, potential customers should be cautious due to the considerable number of negative reviews concerning reliability and misconduct, which may affect overall trust in the company’s services.