Lathe Plumbing, LLC in Indian Trail, North Carolina 28079

Lathe Plumbing, LLC

1202 Technology Dr suite b, Indian Trail, NC 28079

4 (2 reviews)

Overview:
Lathe Plumbing, LLC is a plumbing service based in Indian Trail, NC, specializing in a range of plumbing solutions including installation and repair services. With a focus on septic tank installation, the company aims to provide comprehensive plumbing solutions to its customers.

Services Provided:
– Septic tank installation
– Plumbing repairs
– General plumbing services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (704) 684-5534

Customer Reviews and Sentiment:
Lathe Plumbing, LLC has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 2 reviews.

Positive feedback appreciates the knowledge and communication skills of the owner.

Examples of positive reviews include:
“Tanner is a great a very knowledgeable guy! I’ve enjoyed talking and gaining knowledge from him today!” – Ronald Heyd

On the other hand, the negative feedback indicates issues with job execution and customer pressure during the decision-making process.

Examples of negative reviews include:
“They left my yard in poor condition… and the tank he installed was smaller than my original.” – Hope Campbell

Review Summary:
Positive Sentiments: Knowledgeable staff, good communication.
Negative Sentiments: Pressure to make quick decisions, poor cleanup after job completion, and dissatisfaction with the job quality.

Additional Ratings:
Total Lead Smart Rating: 5.0

Based on the overall customer feedback, the business has strengths in communication but struggles with execution and customer satisfaction, highlighted by the single negative review.

Conclusion:
Lathe Plumbing, LLC offers valuable plumbing services in Indian Trail, NC, with particular strengths in staff knowledge and communication. However, potential customers should be cautious due to mixed reviews about job completion and cleanliness.

Member Since August 2024

Listing Id 361654

Contact Info

1202 Technology Dr suite b, Indian Trail, NC 28079
(704) 684-5534
Lead Smart Rating :
5.0/10.0

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Listing location

1202 Technology Dr suite b, Indian Trail, NC 28079

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Reviews

Hope Campbell

2 months ago

This company installed a new septic tank for me. At first I was impressed he spent time on the phone talking to me and explaining the process. I was in the process of choosing a company and he texted me wanting a response so he could order the tank that day. Looking back I felt pressured to give him an answer even though I was still waiting for estimate from another company. He said in order to start by a certain date he needed to order the tank that day. So I said yes. Meanwhile I got a better price from another Company I had worked with in the past. He couldn’t start the job as planned due to weather issues but I still felt pressured to give him an answer that day. But my main complaint is how the company left my yard when they finished. 4 or 5 large cement blocks were left in my yard. Some were right on the surface of the dirt. Some were just laying in my yard. The dirt was left uneven and with lots of cement pieces and very uneven. I talked to him that afternoon when he finished and I felt like he was in a hurry to leave. And the way they left my yard proved me to be correct. Looking back I should not have let him pressure me into a decision that day. But they left my yard in poor condition and many heavy cement blocks that I had to dispose of, which was in the agreement that he would dispose of. And the tank he installed was smaller than my original so i have had several large sink holes ive had to buy dirt to fill two different times and still having that issue currently. I wish I had went with the other company. He is a fast talker and has alot to say but in the end I was not impressed.

Ronald Heyd

a year ago

Tanner is a great a very knowledgeable guy! I’ve enjoyed talking and gaining knowledge from him today! Will use and refer him to everyone I know!