Roto-Rooter Plumbing & Water Cleanup in Gastonia, North Carolina 28052

Roto-Rooter Plumbing & Water Cleanup

409 S Vance St Ste B, Gastonia, NC 28052

4.8 (507 reviews)

Overview:
Roto-Rooter Plumbing & Water Cleanup is a highly reputable plumbing service located in Gastonia, NC. The company is known for its efficient and quality plumbing and water cleanup services. With a strong presence in the local area, Roto-Rooter has established itself as a go-to solution for various plumbing needs.

Services Provided:
– Plumbing repairs
– Emergency plumbing services
– Drain cleaning
– Sewage system inspection
– Water cleanup
– Professional consultations

Hours of Operation:
Monday to Saturday 8 AM to 8 PM
Closed on Sundays

Contact Information:
Phone: (704) 861-6374
Website: https://www.rotorooter.com/gastonianc/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has received stellar reviews across various platforms:

Google Reviews: 4.8 stars based on 507 reviews.

Positive feedback emphasizes the professionalism, knowledge, and courteous nature of the technicians. Many customers praised the efficiency and thoroughness of the service provided.

Examples of positive reviews include:
“Van does terrific work!” – Richard Stephens
“Super friendly amazing attitude really appreciated his patience and desire to fix the problem.” – keyonne Crenshaw
“I would rate the team from your company… A+, 10 out of 10.” – John Mackey

There are no notable negative reviews in the provided data, indicating a strong overall customer satisfaction.

Review Summary:
Positive Sentiments: Professionalism, timely and efficient service, thorough explanations, and friendly technicians.
Negative Sentiments: N/A

Additional Ratings:
BirdEye: 4.8 stars based on 507 reviews, confirming a consistent trend of high customer satisfaction.
Better Business Bureau (BBB): The business has a profile but does not have an accreditation rating.
Total Lead Smart Rating: 9.5

Conclusion:
Roto-Rooter Plumbing & Water Cleanup stands out as a dependable choice for plumbing services in Gastonia, NC, noted for its professional staff and comprehensive service offerings. With overwhelmingly positive feedback and a high rating, customers are likely to have a favorable experience.

Member Since August 2024

Listing Id 357382

Contact Info

409 S Vance St Ste B, Gastonia, NC 28052
(704) 861-6374
Lead Smart Rating :
9.5/10.0

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Listing location

409 S Vance St Ste B, Gastonia, NC 28052

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Reviews

Richard Stephens

a day ago

Van does terrific work!

Lonettat Taylor

2 days ago

Vans was very professional and knowledgeable

curtis ford

6 days ago

Van was knowledgeable, on time and very efficient with getting all my repairs done. I highly recommend him for all your plumbing needs!

Ardella Malone

a week ago

Great customer explained in detail the problem. Friendly

John Mackey

a week ago

I would rate the team from your company who came to our rescue: “4 Stars”, “A+”, “10 out of 10”. Was at my wits end as to how to correct my ‘getting worser by the day’ sewage system problems. Called RotoRooter and got friendly and fast service. Technician, Ruan Hill inspected and cleaned our sewage system completely. the most egregious problem was a root mass located at a joint where the pipe entered the house. At each step he informed us of his findings and how he was going to correct the situation. He went above and beyond to make sure the problems were corrected and his work area clean before he left. Field Supervisor, Lee Cook followed up with his drain camera the next day to inspect the drainage to the city sewer line. He gave some important tips on maintenance, showed me where an outside clean out was located, and fully answered all of our questions. I would not hesitate to call RotoRooter again for my plumbing needs and highly recommend their services to others. Thank you RotoRooter.

Rodney Nichols

a week ago

Very respectful, Hard working.His communication skill were very GOOD.As well as he clened up afterwards please recommend a raise.

keyonne Crenshaw

a week ago

Super friendly amazing attitude really appreciated his patience and desire to fix the problem on the 4th Of July thanks so much

owen Dumas

a week ago

Did a fantastic job, Ruan and his team was fantastic and got the job done. Thank you so much.

Shenevia Patterson

2 weeks ago

Can’t thank my technician enough. Ruan responded to a late night emergency plumbing issue. He was courteous, helpful and explained every step of the process. He also ensured the issue was fully resolved (didn’t impact another toilet) before leaving- just overall a great experience. Thanks again

Megan Khouy

2 weeks ago

My 5 star rating is only because of the technician Van. He was so extremely helpful, professional and thorough. We had a horrible experience with the company the night before but thankfully Van came out the next morning and completely turned our experience around. Highly recommend requesting him if he’s in your area.