Pathmaker Plumbing

Overview:
Pathmaker Plumbing is a reputable plumbing service located in Charlotte, NC. With a strong focus on customer satisfaction, the company offers a range of plumbing solutions aimed at both residential and commercial clients, ensuring quality workmanship and reliable service.

Services Provided:
– Leak detection and repair
– Faucet installation and repair
– Water main cut-off valve replacement
– General plumbing services

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM

Contact Information:
Phone: (704) 733-7507
Website: https://pathmakerplumbing.com/

Customer Reviews and Sentiment:
Pathmaker Plumbing has received overwhelmingly positive feedback across various platforms:

Google Reviews: 4.9 stars based on 130 reviews.

Positive sentiments highlight their professionalism, promptness, and high-quality workmanship. Customers frequently mention the company’s trustworthy service and affordability.

Examples of positive reviews include:
“Ben and Rachel came by soon after I placed my call for service… I would definitely use Pathmaker Plumbing again!” – Michelle Abbott
“They answer the call, show up on time and are honest… Keeping them on speed dial.” – Beth Rose
“Pathmaker plumbing did an incredible job fixing a leak… timely, professional, and fair with pricing.” – Maddie May

A negative review pointed out issues with high pricing and poor customer interaction from the owner, stating:
“The owner knows his craft but isn’t flexible, prices his services ridiculously high, is arrogant, rude and abrasive.” – Becks World

Review Summary:
Positive Sentiments: Excellent customer service, prompt response, reliable and professional staff, affordability, and high-quality work.
Negative Sentiments: Issues with perceived arrogance and high pricing from the owner displayed in one review.

Additional Ratings:
BirdEye: 4.9 stars based on 130 reviews, reflecting similar positive feedback.
Total Lead Smart Rating: 8.5

Conclusion:
Pathmaker Plumbing stands out as a leading plumbing service in Charlotte, NC, known for its exceptional service and workmanship. With a high customer satisfaction rating, they are recommended for any plumbing needs, though potential customers should be aware of some concerns regarding pricing and customer service interactions as noted in a few reviews.