Winkler Heating & Plumbing Co in Boone-NC, North Carolina 28607

Winkler Heating & Plumbing Co

915 W King St, Boone, NC 28607

4.3 (12 reviews)

Overview:
Winkler Heating & Plumbing Co is a reputable plumbing service located in Boone, NC. The company is known for its experienced professionals who provide efficient solutions for various plumbing issues.

Services Provided:
– Furnace repair
– Plumbing repairs
– Installation services (including gas generator installation)
– Garbage disposal services

Hours of Operation:
Monday to Friday: 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (828) 264-8887

Customer Reviews and Sentiment:
Winkler Heating & Plumbing Co has a solid reputation with a rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s experience, efficiency, professionalism, and fair pricing. Customers were particularly impressed with how the team handled repairs promptly and effectively.

Examples of positive reviews include:
“Excellent service… fixed my problem… for a fraction of the cost” – Christian Teague
“Prompt, professional, fair prices and a great sense of humor.” – Donna Carter
“He was upfront about his prices and very polite. I will definitely use his services again.” – Laura Keepax

However, there were some negative sentiments regarding communication issues, such as failure to return phone calls, which led to dissatisfaction among some customers.

Examples of negative reviews include:
“They did not return my phone call.” – Trish Johnson
“Called twice and never got a call back.” – Wendy Lemus

Review Summary:
Positive Sentiments: Experienced staff, prompt service, professional demeanor, fair prices, and thorough communication during repairs.
Negative Sentiments: Communication issues, with some customers expressing frustration over unanswered calls.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, maintaining a positive customer trend despite the occasional complaint.
Total Lead Smart Rating: 7.1

Conclusion:
Winkler Heating & Plumbing Co appears to be a reliable choice for plumbing services in Boone, NC, appreciated for their skill and professionalism. However, potential customers should be mindful of the communication issues reported in some reviews when considering their services.

Member Since August 2024

Listing Id 345395

Contact Info

915 W King St, Boone, NC 28607
(828) 264-8887
Lead Smart Rating :
7.1/10.0

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Listing location

915 W King St, Boone, NC 28607

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Reviews

Christian Teague

7 months ago

This company provided me excellent service and I highly recommend them, they were the third company that I had called and they are the most experienced and fixed my problem. I had been told that I needed to replace my furnace by another company and had another company that priced a repair at 1800.00 I shared with them all the information on what opinions I had received and the quotes, they did thier own assessment and fixed the furnace completely in about 2 hours for a fraction of the cost and I have nothing but great things to say about them. Thanks again so much.

Forrest Davis

10 months ago

Called to have my garbage disposal serviced and they told me how to fix it myself over the phone. Super kind and informative.

Donna Carter

a year ago

Today, we used Mr Winkler for a faucet repair. Prompt, professional, fair prices and a great sense of humor. We’ve used his services for several years for multiple plumbing problems and are always satisfied with his service. Highly recommend.

Stephan Marcella

a year ago

Seth and Matt arrived on time and conducted themselves in a professional manner. Seth walked me through what needed to be done install the gas generator and kept me in the loop throughout the process. Work was performed efficiently and they kept the work area clean. It was a pleasure having them work at my house, and I will them for any future work.

Trish Johnson

a year ago

They did not return my phone call

Jim B

a year ago

They supposedly have a good reputation but do not return phone calls.

Laura Keepax

a year ago

I called 8 plumbers to help my mom with her toilet. Many didn’t answer the phone and only two called back. Mr. Winkler not only called, but came early the next day and fixed the toilet in a jiffy. He’s been a plumber for over 30 years and knows it all. Also, when my mom showed him her shower floor that was also leaking he sealed it up with the correct sealant and didn’t charge extra. He cleaned the area and took all the broken pieces with him. He is efficient and answers all your questions and doesn’t mind you watching him work and showed me how to fix the toilet for the future. I highly recommend Winkler plumbing for all your needs. He was upfront about his prices and very polite. I will definitely use his services again in the future.

Kaitlund Greenwood

2 years ago

Great service, very helpful

brantley thompson

2 years ago

Boiler in our house stopped working. He is one of few that in town that can work on boilers. I called and he was able to get to my house in 20 minutes!

Wendy Lemus

2 years ago

Called twice and never got a call back