Overview:
Haynes Plumbing is a reputable plumbing service located in Asheville, NC, known for its prompt and professional response to various plumbing issues. With a strong emphasis on customer satisfaction, the company provides a range of plumbing services in both residential and commercial sectors.
Services Provided:
– Faucet installation and replacement
– Water heater repair and replacement
– Plumbing diagnostics
– Drain cleaning
– Emergency plumbing services
Hours of Operation:
Monday to Saturday: 8 AM to 5 PM
Contact Information:
Phone: (828) 254-6141
Website: http://www.mbhaynes.com/haynes-at-home/haynes-plumbing-systems/
Customer Reviews and Sentiment:
Haynes Plumbing has received generally positive reviews, with a rating of 4.3 stars based on 27 reviews across different platforms.
Positive feedback highlights the company’s punctuality, professionalism, and quality of work. Customers appreciate the polite and courteous nature of the technicians and the efficiency of their services.
Examples of positive reviews include:
“Best home service call EVER!! STRONGLy recommend both Haynes and Jess and James!” – David Sousa
“Would give them a 10 if I could.” – Christine Ledford
“Great company overall!” – Colby Willis
However, some complaints indicate issues with scheduling and customer service.
Examples of negative reviews include:
“I called MB Haynes Plumbing… no response.” – Tim Rutherford
“They told us to ‘wiggle the handle,’ fixed nothing and charged us $125.” – Celeste Melody
Review Summary:
Positive Sentiments: Punctuality, professionalism, courteous service, effective plumbing solutions.
Negative Sentiments: Delays in service, lack of communication, previous service dissatisfaction.
Additional Ratings:
BirdEye: 4.3 stars based on 27 reviews, which aligns with the overall positive sentiment from customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has no rating mention. There have been a few complaints noted over the past two years regarding customer service and delays.
Total Lead Smart Rating: 7.5
Conclusion:
Haynes Plumbing demonstrates a strong commitment to customer service and quality work in Asheville, NC, though potential customers should be mindful of some reported communication and scheduling issues. Overall, they are a reliable choice for plumbing needs but may require patience during peak times.
Member Since August 2024
Listing Id 342638