O’Connor Plumbing & Heating in Elmira, New York 14904

O’Connor Plumbing & Heating

121 S Kinyon St, Elmira, NY 14904

4.5 (17 reviews)

Overview:
O’Connor Plumbing & Heating is a plumbing service located in Elmira, NY. The business is recognized for providing a range of plumbing and heating services, including installations, repairs, and maintenance work for residential customers.

Services Provided:
Plumbing, heating system installation, hot water heater service, electrical problem resolution, furnace repair, and general maintenance.

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (607) 733-1645
Website: https://www.oconnorplumbingandheating.com/

Customer Reviews and Sentiment:
O’Connor Plumbing & Heating has received positive feedback with an overall rating of 4.5 stars based on 17 reviews.

Positive reviews highlight the company’s professionalism, promptness, attention to detail, and effective communication. Customers particularly appreciate the speedy response times and the quality of work performed.

Examples of positive reviews include:
“Team members are professional and go above and beyond.” – James Peck
“These guys are great all around. Responsive, punctual, and communicative.” – Jayne S
“I’ve used O’Connor a number of times and have always been very happy with the service and quality of the work.” – David Fischer

However, there is some negative sentiment noted regarding communication issues and difficulties in scheduling.

The complaint mentioned stated a challenge in getting a hold of the company or receiving timely callbacks, which has led to customer dissatisfaction.

Review Summary:
Positive Sentiments: Professionalism, prompt service, attention to detail, courteous behavior, quality of work, and fair pricing.
Negative Sentiments: Communication issues and scheduling challenges.

Additional Ratings:
BirdEye: 4.5 stars based on 17 reviews
Total Lead Smart Rating: 8.0

Conclusion:
O’Connor Plumbing & Heating appears to be a reliable choice for plumbing and heating services in Elmira, NY, especially praised for their professionalism and timely responses. However, potential customers should be aware of occasional communication issues when seeking service.

Member Since August 2024

Listing Id 354140

Contact Info

121 S Kinyon St, Elmira, NY 14904
(607) 733-1645
Lead Smart Rating :
8.0/10.0

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Listing location

121 S Kinyon St, Elmira, NY 14904

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Reviews

James Peck

2 months ago

Team members are professional and go above and beyond . They pay attention to detail as well.

Jayne S

9 months ago

These guys are great all around. Responsive, punctual and communicative. They left the work area clean, showed up on time and were courteous. The work was done well and they finished on time. Pricing was also very fair.

The Wilson's

10 months ago

I called to schedule service and received prompt and courteous assistance with my hot water heater.

Travis Anton Figueroa

a year ago

I was impressed by the professionalism and from what I understand they are building a commercial division I am truly satisfied and looking forward to using them again

John

2 years ago

Honest, knowledgeable, professional, and personable company.

Edward Looney

2 years ago

Very competent employees

David Fischer

2 years ago

I’ve used O’Connor a number of times and have always been very happy with the service and quality of the work. Most recently, I had an electrical problem in my house that several other services had been unable to handle. Tom assured me he’d figure it out and he did, even making himself available outside typical hours to determine a fix and then executing on it. I strongly recommend O’Connor.

margiam *

2 years ago

Called O’Connor Plumbing and Heating because our furnace quit on a frigid day. Within a half an hour we had a Tech knocking at our door, and in less than an hour a replacement motor was installed, and my house was on its way back to a comfortable temperature. Technician was responsive, courteous, and very professional. O’Connor Plumbing and Heating definitely has our future business for a totally new furnace install we’ve been planning for! Thank you O’Connors for you’re speedy response!

Brett Nordman

2 years ago

I am a residential customer. I have called on O’Connor plumbing for a leaky shower drain, a hot water heater not working, and a heater not working. Each time they were professional, friendly, timely, and the prices were reasonable. They have my recommendation for life.

The Sudzy Buddha

3 years ago

Takes forever to get a hold of them and they don’t return calls. They have only one tech on the job, so good luck getting an appointment to have anything fixed.