CBB Plumbing in Bronx, New York 10469

CBB Plumbing

2705 Wilson Ave, Bronx, NY 10469

4 (8 reviews)

Overview:
CBB Plumbing is a plumbing service company located in the Bronx, NY. They provide a range of plumbing services to residential customers, focusing on efficient and professional repairs.

Services Provided:
– General plumbing
– Water heater repair
– AC repair and heating repair

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (212) 929-8686
Website: www.cbbplumbing.com

Customer Reviews and Sentiment:
CBB Plumbing has received mixed reviews across various platforms:

Google Reviews: 4.0 stars based on 8 reviews.

Positive feedback highlights the company’s promptness, expert service, and professionalism. Customers have noted the efficient resolution of plumbing issues and friendly service.

Examples of positive reviews include:
“CBB Plumbing earned five stars for prompt, expert and friendly service.” – Richard Braun
“They helped me resolve the water heater issue efficiently.” – Joyee Tan
“They are honest and professional plumbers… just so competent!” – Rui Dong

Negative sentiments express dissatisfaction regarding scheduling and customer service, with instances reported of no-shows for appointments.

Examples of negative reviews include:
“Save your energy & time. They schedule appointments, don’t show up.” – Cassandre Bonhomme
“Was strung along by this company for three weeks waiting for a quote… ghosted while the heat waves come pouring in.” – Arrien Zinghini

Review Summary:
Positive Sentiments: Prompt service, expert and friendly staff, efficient problem resolution, professionalism.
Negative Sentiments: Scheduling issues, no-shows, poor customer service experiences.

Additional Ratings:
BirdEye: 4.0 stars based on 8 reviews, reflecting a similar trend of customer satisfaction combined with significant issues.
Total Lead Smart Rating: 5.5

Conclusion:
CBB Plumbing presents a mixed bag of reviews, showing strong performance in terms of service quality from many clients but also facing notable scheduling and customer service challenges. Potential customers should weigh the positive experiences against the feedback regarding reliability before making a decision.

Member Since August 2024

Listing Id 346147

Contact Info

2705 Wilson Ave, Bronx, NY 10469
(212) 929-8686
Lead Smart Rating :
5.5/10.0

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2705 Wilson Ave, Bronx, NY 10469

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Reviews

Richard Braun

3 weeks ago

CBB Plumbing earned five stars for prompt, expert and friendly service. For me it’s the go-to plumber.

Joyee Tan

3 months ago

Super quick in response and efficient They helped me resolve the water heater issue

Cassandre Bonhomme

3 months ago

Save your energy & time. They schedule appointments, don’t show up. You call them, they say they’ll be there in an hour or so. No apologies. Then they don’t show up. And the customer service person has a really bad attitude. Call Philco instead.

Rui Dong

a year ago

I cannot say enough thanks to the team at CBB. They are honest and professional plumbers and just so competent! They are the third plumbers we went thru to fix our toilet that couldn’t flush and they did it! In fact, they solved it so fast and professionally I could not believe it. A big thank you!

Arrien Zinghini

2 years ago

Was strung along by this company for three weeks waiting for a quote on an air conditioner condenser replacement. Followed up several times and continue to be ghosted while the heat waves come pouring in. Folks I spoked to were kind enough, but that isn’t worth much at this point. It is the busy season for AC work of course, but that isn’t an excuse for agreeing to take on work that can’t be fulfilled or followed up on. Neighbors who worked with them had the same experience. Ended up going with Eco Air.

Katharina Goetz

2 years ago

Finally a company that fixed the issue with my AC unit cooling problems. Aleem was so responsive and experienced. AC repair and heating repair.