Junior Plumbing & Heating

Overview:
Junior Plumbing & Heating is a plumbing service located in Las Cruces, NM. The company provides various plumbing solutions, including gas meter reconnections and plumbing repairs.

Services Provided:
– Gas meter reconnection
– Plumbing repairs
– Leak detection and repair
– Pressure testing

Hours of Operation:
Monday to Saturday: 9 AM to 5 PM

Contact Information:
Phone: (575) 524-3458

Customer Reviews and Sentiment:
Junior Plumbing & Heating has received mixed reviews across various platforms:

Google Reviews: 4.2 stars based on 6 reviews.

Positive feedback emphasizes the company’s quality of work, responsiveness, and thoroughness. Customers have praised the team for their professionalism and ability to handle urgent requests.

Examples of positive reviews include:
“On short notice, these gentlemen came to my house to reconnect my gas meter… I recommend this business.” – John Chavez
“10/10 would use again!” – eliza ray
“These guys are great… always do a good job.” – Emily Estes

However, there is a significant complaint regarding poor communication and customer service, highlighted in a negative review:
“I called for a repair on leaking air conditioners… A week later… I go to the apartments and there is still water running off the roof!” – Scott Wetherholt

Review Summary:
Positive Sentiments: Prompt service, effective repairs, polite staff, quality workmanship, and responsiveness to urgent needs.
Negative Sentiments: Issues with communication, record-keeping, and response times for service requests.

Additional Ratings:
BirdEye: 4.2 stars based on 6 reviews, reflecting a similar trend of customer satisfaction but also highlighting occasional issues.
Total Lead Smart Rating: 5.5

Conclusion:
Junior Plumbing & Heating appears to provide reliable plumbing services in Las Cruces, NM, with commendable workmanship and responsiveness, especially in emergencies. However, potential customers should consider the complaints regarding communication and service delays before making a decision.