Rodgers Plumbing & Heating Co., Inc. in Albuquerque, New Mexico 87105

Rodgers Plumbing & Heating Co., Inc.

5105 William St SE, Albuquerque, NM 87105

4.2 (26 reviews)

Overview:
Rodgers Plumbing & Heating Co., Inc. is a plumbing service provider located in Albuquerque, NM. Established as a reliable choice in the area, the company offers a variety of plumbing and heating services designed to address both residential and commercial needs.

Services Provided:
– Plumbing repairs
– Drain cleaning
– Water heater installation
– Emergency plumbing services
– Pipe replacement

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (505) 243-9703
Website: http://www.rphi.biz/

Customer Reviews and Sentiment:
Rodgers Plumbing & Heating Co., Inc. has a rating of 4.2 stars based on 26 reviews.

Positive feedback highlights the craftsmanship, affordability, and reliability of the technicians. Customers have expressed satisfaction with the rapid diagnosis and fixing of issues, as well as excellent customer service.

Examples of positive reviews include:
“These guys are great… They do good work and are honest.” – Ashley Floyd
“Immediately the problem was found in less than 5 minutes. Changed a switch box and have running water.” – Sally Abella

On the other hand, complaints focus on scheduling issues and high hourly rates leading to dissatisfaction.

Examples of negative reviews include:
“OUTRAGEOUS hourly fee… I will not be calling this place again if I can avoid it.” – Anna Burns
“Don’t waste your time, especially if you have to take off work to be home.” – Jeff S

Review Summary:
Positive Sentiments: Affordable service, honest technicians, quick problem-solving, and excellent customer service.
Negative Sentiments: Scheduling errors, high fees, and poor communication regarding appointments.

Additional Ratings:
BirdEye: 4.2 stars based on 26 reviews, indicating a consistent sentiment with room for improvement.
Better Business Bureau (BBB): The business has a profile but is not accredited, with an NR (No Rating) status.

Total Lead Smart Rating: 7.4

Conclusion:
Rodgers Plumbing & Heating Co., Inc. demonstrates a solid reputation in Albuquerque for their plumbing services, particularly noted for their skilled technicians and customer care. However, potential customers should consider the mixed feedback related to scheduling and pricing before making a choice.

Member Since August 2024

Listing Id 341276

Contact Info

5105 William St SE, Albuquerque, NM 87105
(505) 243-9703
Lead Smart Rating :
7.4/10.0

Get A Quote Claim

Listing location

5105 William St SE, Albuquerque, NM 87105

Get Direction

Reviews

Anna Burns

7 months ago

I am pleased with the people that work there. They were very conscientious. My problem is with their OUTRAGEOUS hourly fee. They charged me $250 for 20 minutes to snake my toilet! I should have asked first before I set an appointment. The other plumbing company that I have been using would have charged $95. I will not be calling this place again if I can avoid it. I am on a budget and I am reeling at the bill. Mr Rogers had no intention of reaching out to me to rectify my bill as he said in a response to me. I have not heard from him and don’t expect to.

Andrea Sutphin

a year ago

I called only to get some information. I talked to a person in HR and she was very nice and helpful.

Ashley Floyd

2 years ago

These guys are great. They’ve fixed a few things for me. They do good work and are honest. They came out and gave me a second bid on a job that TLC quoted me $10K on. Rodgers did it for $180.

Michael Rusk

2 years ago

Best plumbing and heating business In Albuquerque!

Tom Gutierrez

4 years ago

made an appointment for an estimate between 9-11 am. 11:30 rolls around and no plumber. I had to leave because of another commitment, my wife called to inform them about the no show and cancelled. The plumber calls me at 12:30 to tell me he’s running late. “Ya think.” they should have given us a courtesy call. Big red flag with this place. So we probably dodged a bullet by possibly hiring them to do the job.

Jeff S

5 years ago

Made an appointment on a Thursday for an estimate the following Monday between 8-8:30. 9:15, I am sitting around waiting on their guy and finally call them. Woman in office says it’ll be this afternoon. Don’t waste your time, especially if you have to take off work to be home.

Sally Abella

5 years ago

Monday morning…. NO WATER! Called a well known ABQ plumbing company and their first response was I needed a new water softener offering me a $4k job. Realized it could not be the softener — had to be the well because water was not coming in on sprinkler system either. Based on reviews and also recommendations from well respected building industry contacts called Rodgers — they lived up to their outstanding reputation. Immediately the problem was found in less than 5 minutes. Changed a switch box made sure all was in working order and have running water. Saved me $3750! Thank you Jeff and Rodgers!

Mante Realestate

6 years ago

Husband noted what a Fantastic job Fernando Jr. did on our bathroom couple weeks ago! Also I agree. Excellent work. However the two Lady schedulers I can see confuse the Plumber’s coming out.. also the Ladies don’t schedule very well either pretty lazy schedulers unfortunately ..but I give 5 stars for the incredible work the plumber did

John Gallegos

6 years ago

Great people, excellent service would recommend for any plumbing problems

George Roman

7 years ago

City water, city sewer hook up – great price, couple guys in a pickup with shovels were the only ones who said they could beat it : ) – I went with Rodgers though, pretty much in and out I wouldn’t notice they were there except for the vent pipe and my water isn’t yellow anymore.