Rite Rate Heating & Cooling

Jan Blumenfeld

3 years ago

Air conditioner was not working properly. Rite Rate sent Remy to perform the repair. Needed freon and a good cleaning. Remy did a great job of diagnosing and fixing the issue. He is professional, friendly and knowledgeable. Rite Rate did it right! When you call them for a repair, ask for Remy. Thank you!

Andrew S

3 years ago

You have to wonder about the integrity of a company who, when requesting an estimate to replace a water heater and fix some leaks, starts off telling you it’s a $75 charge (rebated if they get the work), then tells you it’s a $250 charge (for exactly the same estimate) when they discover you have just bought the property. Sure are some shark-infested waters around Ridgewood. Avoid.

Nathaniel James

3 years ago

We switched on our furnace for the first time this season as the weather is getting colder by day. The furnace didn’t produce any heat. These guys got me an early appointment and sent a technician at the scheduled time. He diagnosed the unit and fixed it within thirty minutes. Great work and polite customer service. I highly recommend them.

Omar M

3 years ago

I would go elsewhere if you’re seeking an HVAC technician. Unlike other HVAC techs in the area, Rite Rate charges a flat fee for coming out to your home and they’re not actually very good techs. They told me my central AC was un-repairable and that I needed a new system ($6-8k cost). But the next morning a tech from another company came out and fixed it in 20 mins! Rite Rate was prompt — but if you want a good tech I would look elsewhere.

Raquel Wood

4 years ago

I have to say I am genuinely impressed with this service. These guys are very skillful and honest. Our AC unit is around 15 years old. It uses R22 refrigerant, which is quite expensive. I was receiving some ridiculous prices for a few pounds of the refrigerant. This company gave me a price which was still expensive, but much less than others. We got our Freon recharge, but the technician revealed that the unit is leaking the refrigerant very slowly. Soon we will run out of Freons, again. He also told us that R22 will be eradicated from the entire world by 2020. We will have a new unit installed soon, but right now we have to make do with the old unit.

Lisa Moore

4 years ago

At first, it was just a leaking faucet in the bathroom. While I was considering possible solutions to this problem, the water heater broke. I found this service off the internet and I am glad it was the best choice. They fixed the water heater and the leaking faucet at an affordable rate and within my ideal timeframe. I am a satisfied customer.

Kimberly Thomson

4 years ago

This happened at two of my properties. At both places, the HVAC unit stopped blowing hot air. Tenants were suffering. I needed a reliable service that could finish both jobs at once. They assured me that they can send people to both places. They delivered on their promise and both units were fixed. Highly impressed with the service.

Benard Kanali

4 years ago

Just had a new condenser and coil installed and had some repairs done by these guys. Our prior AC cement was not level, they fixed it with some quick cement, got everything installed, and were super professional. The price also seemed very fair, I ran the quote by our realtor since we are getting ready to list and they also said it was very fair. I have nothing but good things to say about this team.

Zach

4 years ago

We had a terrible slab leak in our driveway that caused us to shut off our water every day before we left for work. We found them on Google and they worked with us every step along the way. They were always on time and kept us updated with what was going on. It’s been over a month since the repairs and everything is running better than ever! I consider them my go-to for any issues I have in the future. Would work with them again 100%

Jae Lee

4 years ago

I called this company for replacement of my water tank. The person who answered my call was extremely rude and unprofessional with such an attitude I have never experienced before. I asked politely, “Can you come and replace my water tank”, and he goes someone has to visit the job site to see the size of the tank. So I told him I know that the size of the tank and then he goes “if you don’t want to pay $95, find someone else. Don’t waste our time. We are very busy”. O.k. I called this company since they had perfect review but based on my experience they are not even 1 star.