Pompton Lakes Service | Plumbing Electrical Heating Air Conditioning Repair Duct & Chimney Cleaning in Pompton Lakes, New Jersey 7442

Pompton Lakes Service | Plumbing Electrical Heating Air Conditioning Repair Duct & Chimney Cleaning

119 Colfax Ave, Pompton Lakes, NJ 07442

4.1 (23 reviews)

Overview:
Pompton Lakes Service is a plumbing company located in Pompton Lakes, NJ, specializing in a range of plumbing services, including installations and repairs. The business is known for its friendly service and willingness to assist customers promptly.

Services Provided:
– Plumbing installations (e.g., water heaters)
– Plumbing repairs
– Sewer line services
– Residential plumbing issues

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (973) 510-2537

Customer Reviews and Sentiment:
Pompton Lakes Service has received a mix of positive and negative reviews across various platforms, resulting in a Google Reviews rating of 4.1 stars based on 23 reviews.

Positive feedback generally highlights the company’s prompt service, professionalism, and knowledgeable staff. Customers appreciate the friendly demeanor and reasonable pricing.

Examples of positive reviews include:
“Matt was fantastic and friendly… did not even charge me for it.” – Karthik Gottipati
“Best plumber around! New water heater and very happy with other jobs!” – Joan Dittmer
“Great service! Friendly and efficient.” – Ani

However, there are complaints regarding unreliability and poor communication. A few customers expressed dissatisfaction with experiences that involved cancellations and perceived overcharging.

Examples of negative reviews include:
“Had to chase Matt down 3 times for an in-house estimate…different excuse each time.” – Fabian Duran
“Extremely terrible experience… didn’t fix the issue.” – Lida

Review Summary:
Positive Sentiments: Friendly service, professional, knowledgeable, reasonably priced.
Negative Sentiments: Unreliable scheduling, communication issues, overcharging complaints.

Additional Ratings:
BirdEye: 4.1 stars based on 23 reviews, indicating a similar trend of customer satisfaction despite some ongoing concerns.
Total Lead Smart Rating: 6.5

Conclusion:
Pompton Lakes Service presents itself as a reliable option for plumbing services in Pompton Lakes, NJ, with a strong emphasis on customer care and efficient service. However, potential customers should be cautious regarding some reported issues with scheduling and service reliability.

Member Since August 2024

Listing Id 377426

Contact Info

119 Colfax Ave, Pompton Lakes, NJ 07442
(973) 510-2537
Lead Smart Rating :
6.5/10.0

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119 Colfax Ave, Pompton Lakes, NJ 07442

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Reviews

karthik gottipati

7 months ago

Matt was fantastic and friendly. The work turned out to be a 5 min job and he did not even charge me for it.

joan dittmer

7 months ago

Best plumber around! New water heater and very happy with other jobs Matt did when we moved into our new townhouse!! Highly recommend!

Ani

9 months ago

Great service! Friendly and efficient. He installed a new water heater and the plumbing for my washer. Amazing work! Very satisfied.

Kathleen Law

9 months ago

Matt has helped me on two separate occasions in my new home and each time has been knowledgeable, polite and on time. He had no issues explaining things to me in detail to ensure I understood both the problem and solutions. He’s very reasonably priced and I wouldn’t hesitate to use his company again in the future!

sixta

11 months ago

Had a rough plumbing morning and called Matt. Wow not only did he show up right away he was super super nice helpful and extremely professional. Thank you so much!! We will be using you again!! ( we hope we don’t have to) but if we do you’re our Plumber!!

Jen Kozlowski

a year ago

I highly recommend Matt. Our sewage pipe was backed up and Matt identified and fixed the problem quickly. He was able to come within a day of me reaching out which was much appreciated since we were unable to use our toilets/showers/sinks. Very professional and knows his stuff.

Alison Krom

a year ago

Always very honest.he is someone you can trust.

Elle Pyson

2 years ago

We needed to change a thermostat and get an estimate on a new boiler. He was highly recommended by the people on the town facebook page. Took multiple phone calls just to set an appointment, had to wait a week before he could make it. Then 15 minutes before the appointment his helper Eduardo called and canceled on us.

Fabian Duran

3 years ago

Matt Sullivan was highly recommended by local friends. Nothing worse than an unreliable plumber. I had to chase Matt down 3 times for an in-house estimate and each time was a different excuse. So happy I didn’t spend a dime on his unreliable service. BEWARE!

Lida

3 years ago

Extremely terrible experience. He over charged us to simply change a thermostat that we had just purchased 3 months ago with a much cheaper one he claimed was worth more and wouldn’t show receipt for. He didn’t fix the actually issue which was due to wiring not replacing brand new thermostat. This guy is a joke. Please find another plumber who actually values his work not just trying to make easy money and run. I hope his “business” falls apart because no one deserves this type of service. Some people just don’t care do they.