Watertight Plumbing & Heating in Oakland-NJ, New Jersey 7436

Watertight Plumbing & Heating

74 Monhegan Ave, Oakland, NJ 07436

3.7 (12 reviews)

Overview:
Watertight Plumbing & Heating is a plumbing service provider located in Oakland, NJ. The company offers a range of plumbing and heating services, focusing on both residential and commercial needs.

Services Provided:
– Plumbing repairs
– Heating installation and repair
– Whole house filter installation
– Oil to natural gas conversion

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (201) 337-5921
Website: https://watertight-plumbingandheating.com/

Customer Reviews and Sentiment:
Watertight Plumbing & Heating has received mixed feedback across various platforms:

Google Reviews: 3.7 stars based on 12 reviews.

Positive feedback highlights prompt responses, quality of work, and professionalism in service. Customers like the efficiency and clear explanations provided by the staff.

Examples of positive reviews include:
“Excellent service. Responded quickly and was at my house timely.” – Jennifer Howard
“Very nice guys and quality work.” – Tim Linteau
“Excellent plumber and more than reasonable with pricing.” – Angelo Bell

Negative feedback points to numerous issues with customer service, lack of response, and installation mistakes that led to additional costs for customers.

Examples of negative reviews include:
“We had a horrible experience… horrible customer service, and now I question the quality of the work overall.” – Heather MacCready
“Buyer beware!” – Lisa Karpowich
“They are very unprofessional, and I do not recommend this company to anyone.” – Leonora Gjini

Review Summary:
Positive Sentiments: Timely responses, quality work, professionalism, and efficiency in service.
Negative Sentiments: Poor customer service, unresponsiveness, and issues with installations that required additional repairs.

Additional Ratings:
BirdEye: 3.7 stars based on 12 reviews, which reflect a similar trend of mixed customer satisfaction with a notable focus on service issues.
Total Lead Smart Rating: 5.2

Conclusion:
Watertight Plumbing & Heating in Oakland, NJ, presents itself as a competent plumbing service with a mix of positive and negative feedback. While many customers appreciate the quality of work and professionalism, significant concerns regarding customer service and installation errors have been noted. Potential customers should weigh these reviews before choosing to engage their services.

Member Since August 2024

Listing Id 373819

Contact Info

74 Monhegan Ave, Oakland, NJ 07436
(201) 337-5921
Lead Smart Rating :
5.2/10.0

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74 Monhegan Ave, Oakland, NJ 07436

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Reviews

Lisa Karpowich

3 months ago

Water tight improperly installed a large, whole house filter in the middle of a thin water pipe. We could not get the top off to change the filter because of the tremendous pressure. We were afraid we’d either break the water pipe or the top of the filter. We called Bob several times and left messages, no response. Finally we called on my son’s cell phone which was a number they didn’t have and Bob picked up immediately thinking it was a new customer calling. He made an appointment with us to come fix it on a Friday and never showed up, never returned our calls again. We had to call in another plumber to come who properly mounted the filter on the wall. It should have never been mounted in between a thin water pipe. I wrote several letters and emails asking for the $350 I had to pay the new plumber to be reimbursed since the new plumber fixed water tights mistake. Silence….never heard back from Water tight again. Buyer beware!

Heather MacCready

2 years ago

We have had a horrible experience with this company. Worked with Dave to convert our house from oil to natural gas – his work failed inspection TWICE and the fan on our unit now runs 24/7 (even when the thermostat is turned off) due to faulty wiring. He blew off our concerns multiple times, and has been avoiding our calls for weeks – the two issues have still not been resolved. Once he was paid he vanished. I called the main company receptionist and never received a call back from that avenue either. Horrible customer service, and now I question the quality of the work overall.

H Wagner

2 years ago

Repaired baseboard cracked heating pipe and furnace. A joy!!

Lynnette Stephan

2 years ago

Hearing and cooling installation

Jennifer Howard

2 years ago

Excellent service. Responded quickly and was at my house timely. Explained problem. Definitely recommend.

Tim Linteau

2 years ago

I’ve had Watertight come to fix some plumbing issues a couple of times. Very nice guys and quality work. Would recommend to friends.

angelo bell

3 years ago

Excellent plumber and more than reasonable with pricing. He knows exactly what he is doing and gets right to work. He is neat and professional. I highly recommend him.

Leonora Gjini

4 years ago

Had them come look at plumbing work at my fathers home. They couldn’t get the job done and said the job was complicated. This shows they weren’t not qualified for the job. They then reported my father to the town and had every inspector come to the house over non related plumbing work. They are very unprofessional, and I do not recommend this company to anyone.

connor mcguinness

4 years ago

Called for an active water leak. I was told someone would get back to me. I never received a call back. I do not recommend this business

Bob Schneider

5 years ago

Very knowledgeable and efficient. Very nice people to deal with.?