John F Carey Plumbing and Heating in Colonia, New Jersey 7067

John F Carey Plumbing and Heating

124 Devon Rd, Colonia, NJ 07067

3.1 (8 reviews)

Overview:
John F Carey Plumbing and Heating is a plumbing company located in Colonia, NJ. They offer a range of plumbing services, including emergency repairs, drain cleaning, and permit-related work.

Services Provided:
– Plumbing repairs
– Drain cleaning
– Hot water heater installation
– Permit application assistance

Hours of Operation:
Monday to Friday: 8 AM to 6 PM
Closed on weekends

Contact Information:
Phone: (732) 620-0953
Website: https://www.jfcareyplumbingandheating.com/

Customer Reviews and Sentiment:
John F Carey Plumbing and Heating has received a mixed bag of reviews:

Google Reviews: 3.1 stars based on 8 reviews.

Positive feedback highlights the professionalism and caring nature of the staff, with customers appreciating prompt service and clear communication:
“Kind caring and beyond professional. Make you feel like family.” – Michelle Repace
“I would highly recommend them for all your plumbing needs.” – Robert Torstrup

However, numerous complaints reveal significant issues with customer service, communication delays, and unresolved jobs, leading to strong dissatisfaction:
“Charged for service call… calls go unreturned.” – John Rigalo
“If I could leave zero stars I would… atrocious customer service.” – David Telofski

Review Summary:
Positive Sentiments: Professionalism, quick service, caring staff, good pricing.
Negative Sentiments: Poor customer service, communication issues, and problems with job completion.

Additional Ratings:
Total Lead Smart Rating: 4.3

Conclusion:
John F Carey Plumbing and Heating shows a mix of commendable service and significant customer service issues. While some clients praise their responsiveness and care, many others report serious concerns regarding job completion and communication. Potential customers should proceed with caution, weighing the feedback carefully before choosing this plumbing service.

Member Since August 2024

Listing Id 349878

Contact Info

124 Devon Rd, Colonia, NJ 07067
(732) 620-0953
Lead Smart Rating :
4.3/10.0

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Listing location

124 Devon Rd, Colonia, NJ 07067

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Reviews

John Rigalo

a month ago

BEWARE SCAMMER! Charged for service call to come out for simple drain issue. Took everything apart and said another truck was coming. That was two days ago. Calls go unreturned seems like he’s going out of business. Not a way to leave a customer after taking money and not finishing job!

David Telofski

a month ago

Stay away!! If i could leave zero stars i would very rude, parked on my lawn, atrocious customer service.

Jeffrey Noll

a month ago

Poor business tactics. Stay away!

M Culver

2 months ago

We found out about John Carey Plumbing & Heating on Facebook since there were so many good reviews. He is responsive when you call or reach out. However, the follow up is terrible and if you are doing any work that requires a permit we would not recommend his company . It took him months to file a permit for our hot water heater and that was after weeks of sending messages and calling. Once the permit was filed he never scheduled the inspection despite multiple attempts to contact him and after more weeks and months we scheduled it ourselves and had to manage on our own. We spoke to the Woodbridge township inspectors and permit department and they said he can be fined for this so if you do decide to use his services make sure you get this sorted out in advance the inspectors now are aware based on our feedback. It look months for this to finish after we already paid him . It’s disappointing because we like to support local businesses so please be cautious when you read the reviews. Also his guys dropped their vape in our house and I found it a week later in our utility room.

Michelle Repace

4 months ago

Amazing cannot say enough wonderful things about John and his crew. Kind caring and beyond professional. Make you feel like family. They are quick to handle your needs explain things as they go and great with pricing. He handled my moms hot water heater emergency a few months ago and found ourselves with clogged pipes and did a fantastic job get us cleaned up and out and pipes flowing. Thank you so much 😊

Robert Torstrup

9 months ago

Can’t say enough about the excellent service I received from John Carey plumbing. I would highly recommend them for all you plumbing needs…thank you!!!