Hoffman Plumbing in Carson City, Nevada 89701

Hoffman Plumbing

900 Mallory Way, Carson City, NV 89701

4.9 (198 reviews)

Overview:
Hoffman Plumbing is a reliable plumbing service located in Carson City, NV. Known for their prompt and professional service, they cater to various plumbing needs, including installations, repairs, and maintenance of plumbing systems.

Services Provided:
– Plumbing installations
– Leak detection and repair
– Water heater maintenance and repair
– Emergency plumbing services
– General plumbing repairs

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (775) 245-3784
Website: https://www.hoffmanplumbing.com/carson-city-plumbers/?utm_campaign=gmb&utm_medium=gmb_carson_city&utm_source=google

Customer Reviews and Sentiment:
Hoffman Plumbing has received notably positive reviews across various platforms:
Google Reviews: 4.9 stars based on 198 reviews.

Positive feedback consistently highlights the company’s excellent customer service, timely arrivals, and efficient work. Customers have praised their knowledgeable technicians and ability to handle plumbing emergencies promptly.

Examples of positive reviews include:
“Great service. Ben was on time, very helpful, and got everything installed and quickly diagnosed.” – Matt Monpas
“Working with Hoffman Plumbing has been a fantastic experience… Professional! Timely! Courteous!” – ELisabeth Greene

However, there are some negative critiques regarding pricing and service follow-up:
“EXPENSIVE” – David Gilmore
“Boris Nestoiter had a significant issue with the cleanliness and care of their work.” – Boris Nestoiter (details summarized)

Review Summary:
Positive Sentiments: Prompt service, friendly and professional technicians, effective problem-solving, high-quality work.
Negative Sentiments: High pricing, issues with service follow-up and property care during jobs.

Additional Ratings:
BirdEye: 4.9 stars based on 198 reviews, illustrating consistent satisfaction among customers.
Better Business Bureau (BBB): The business is not accredited, and there have been no reported complaints.

Total Lead Smart Rating: 8.7

Conclusion:
Hoffman Plumbing stands out as a highly rated plumbing company in Carson City, NV, praised for their exceptional customer service and quick response times. While there are some concerns about pricing and service follow-up, their high level of satisfaction from customers indicates that they are a solid choice for plumbing needs in the area.

Member Since August 2024

Listing Id 347609

Contact Info

900 Mallory Way, Carson City, NV 89701
(775) 245-3784
Lead Smart Rating :
8.7/10.0

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900 Mallory Way, Carson City, NV 89701

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Reviews

Matt Monpas

3 hours ago

Great service. Ben was on time, very helpful, and got everything installed and quickly diagnosed.

Phil Doss

3 days ago

Alan was prompt and diagnosed and fixed our main issue. Great service.

Ron Kyle

3 days ago

Very nice. Easy to talk with. Completely understood how i wanted the job done. Accurate and knowledgeable. Efficient at his job. Actual price was below estimate, which was a nice surprise. I would recommend him to anyone who needs plumbing work. He did excellent work for me.

Megan Floyd

a week ago

Hoffman and Robby specifically, go above and beyond each time with their customer service. We have had a few technicians now come and maintenance our water heater or repair (and track down) parts for it, even when it’s out of warranty. They are always kind and efficient. You can tell they take their jobs and service seriously. Always a 10/10 with them.

Britt Seva

2 weeks ago

Hoffman is by far the best plumbing company in the Lake Tahoe area. We had an emergency water shut off due to a broken sprinkler line and needed support urgently. After calling several other plumbers around the lake over a few days and being told it would be 10+ days for service or getting no response at all, Hoffman got us taken care of the same day we called. We didn’t even ask for same-day service, they just understood we were in a bind and made it happen. Their office team and technicians are all kind and professional, seamless experience start to finish. They are our new go-to!

Renee P

2 weeks ago

I had an outside, under ground, main water pipe leaking. Nikki came out and solved the problem with simplicity and a smile. Do not go anywhere else for your plumbing needs. Thank you Hoffman Plumbing.

ELisabeth Greene

a month ago

Working with Hoffman Plumbing has been a fantastic experience from the first contact with the office and initial meeting with technician! I will definitely call them for any needed services again. Professional! Timely! Courteous!

Boris Nestoiter

a month ago

*Updated again* Beware! ***These people may damage your property then try to hide it. They will ask for surveillance footage to prove that their workers did anything wrong.*** $2300 to put in a 40 gal storage water heater. They quoted $1900-$2300 and left me a few gifts in my garage and driveway. The owner was not interested in lowering the price which is above and beyond other alternatives. He simply offered to come and clean up the mess that I already cleaned up. Aside from that panic attack no obvious issues. Update: After noticing that one of my glass chemical bottles was broken during the job and large pieces thrown away leaving behind some smaller pieces of glass I called to complain some more that my bottle was destroyed and no one bothered to tell me. I demanded that they come immediately to clean up the broken glass and screws and they refuse to do so. They also refuse to partially refund my quote to the lower end of the quote. Update #2: The owner who originally offered to come to clean up the broken glass and screws never showed up. He was happy to offer to clean it up but won’t schedule a time and over a month has gone by!

David Gilmore

a month ago

EXPENSIVE

Pam Plauth

2 months ago

Very professional. Good communication throughout the day. Darian was great. Knew exactly what to do and was quick and efficient.