Overview:
Sweet Pea Sewer & Septic is a plumbing and septic system service provider located in Missoula, Montana. The company offers a range of septic services including clean-outs, emergency services, and preventative maintenance.
Services Provided:
– Septic system service
– Septic tank pumping
– Emergency septic service
– Recommendations for upkeep and maintenance
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (406) 728-3533
Website: http://sweetpeamt.com/
Customer Reviews and Sentiment:
Sweet Pea Sewer & Septic has received mixed reviews across various platforms:
Google Reviews: 4.1 stars based on 41 reviews.
Positive feedback highlights the company’s efficiency, helpful recommendations, and quick response times in emergencies. Customers have praised specific employees for their excellent service.
Examples of positive reviews include:
“Chris came and did an excellent job, then he gave me some recommendations on how to prevent this issue from repeating.” – Lina Lalonde
“Sweet Pea will remain my ‘go to’ for septic services. Highly recommend!” – Steven L Berry
“They showed up early and did a great job at a reasonable cost.” – April
Negative feedback often centers on poor customer service experiences, particularly regarding communication and appointment management.
Examples of negative reviews include:
“The appointment person never returned my call.” – powfinder13
“Very poor phone customer service skills 3 times!” – Jami Rodolph
“Employees show total lack of care towards humanity.” – Jeff Felix
Review Summary:
Positive Sentiments: Quick response times, helpful service, effective solutions, and reasonable costs.
Negative Sentiments: Communication issues, unprofessional phone interactions, and customer service problems.
Additional Ratings:
BirdEye: 4.1 stars based on 41 reviews, which aligns with the overall sentiment of satisfactory service with some noted issues.
Total Lead Smart Rating: 6.5
Conclusion:
Sweet Pea Sewer & Septic demonstrates a solid reputation in Missoula for septic services, appreciated for their efficient responses and quality work. However, potential clients should consider the reported communication issues and the mixed reviews before choosing this company for their septic needs.
Member Since August 2024
Listing Id 370660