Standard Septic & Drain

Ed Pinoon

3 months ago

Our basement drain was clogged and backing up sewage. My wife called Standard Septic & Drain and received a quick reply. They arrived quickly, solved the problem, and cleared the drainage. They explained the situation and were happy with their price. Thank you for coming on short notice!

Susan M.

5 months ago

Basement drain backed up on 1/7/24. Was told I should have someone come out and scope my drains/pipes to check for blockages. Contacted this company. Young man that came out on 1/11/24 didn’t scope anything, but did see that our septic tank was full and indicated he thought it wasn’t draining properly and the company’s “septic guy” would need to come out to see if that was the issue. I was already into this for a service call fee, so went ahead and told him to send him out.They came out the next week, around 1/16/24, and emptied our 1,000 gallon tank and said we should probably think about locating the second cap to make sure there wasn’t any blockage to the drain field. My husband and I thought we would wait until March to do that so the ground might start thawing – there’s only the two of us, so with an empty tank, we thought that wouldn’t be too risky. Last night, the basement drain was once again backed up. That leads me to believe there is a problem in the pipe leading out of the house to the tank but since no one ever scoped that – as requested – we didn’t know that. Now I have to contact someone else to come out and fix the issue AND call the remediation company – AGAIN – to come out and do the clean up. To top it off, when first quoted a price for the work we would have had done in March, I was told it would probably be less than $1,200, but when I followed up by text, it jumped to $2,000.

Taylor Hill

5 months ago

Thankfully I haven’t had to use their services much, but they always do a great job and fix my problem quickly. Amy is also so good at communicating with customers—I always know what’s going on, if the tech is delayed, or anything. It really makes the whole process so much less stressful.

Jeremy Barndt

6 months ago

Removed tree roots from my septic then disconnected the septic alarm, broke three sprinkler lines and burried the pipes so I had to dig them up and reconnect them. They cut the electrical lines and didn’t repair them so I had to do that as well. They put a rubber coupling on a pressurized line that failed but would not fix it. Very poor workmanship. Would not recommend.

Robert Kennett

8 months ago

We had an emergency situation last week with sewage backing up in the basement. Standard Drain came to our rescue and responded to our after-hours callback request very quickly. They rearranged their schedules and sent the right equipment and personnel to our door. I highly recommend Standard Drain for their fast and professional service. Their staff is knowledgeable, and their prices are fair. I hope we never have to deal with a clogged sewer line again, but if we do, I will definitely call Standard Drain.

Will S

a year ago

The two techs were very professional and punctual. Job well done .will be calling them again when drain backs up.

Brian Sweatland

a year ago

Excellent service when my house was full of holiday guests and my drain backed up.

Christine M. Cole

a year ago

I chose to schedule a septic tank pumping with this business based on the stellar Google reviews. I spoke with Kyle on the phone and he got me scheduled for last Monday, November 7th. When that day came, he and his team did not show up and did not call me to let me know they weren’t coming. I called him multiple times that day and left a message. I never heard back. I called him multiple times throughout that week and never reached him, always getting his voicemail. To date, he has never called me back. I will not trust this company in the future for any other projects. Luckily I was able to get scheduled with another company in town.

Megan MacKay

a year ago

Standard Drain Cleaning went above and beyond to help clear my drains. Very courteous, efficient, they had the job done in under 15 minutes.

Ellie Swanson

a year ago

Contacted Standard Drain to help with a sink that wasn’t draining properly. They promptly responded by text and got me scheduled. When they showed up, the renters turned them away bc of the early hour, saying the drain was working fine. They were super nice and professional about it, not charging me for their time despite my offer to compensate them. Will definitely call again if we have any drain issues!