Roto-Rooter Plumbing & Water Cleanup in Wentzville, Missouri 63385

Roto-Rooter Plumbing & Water Cleanup

10 E Pearce Blvd, Wentzville, MO 63385

4.9 (1367 reviews)

Overview:
Roto-Rooter Plumbing & Water Cleanup is a premier plumbing service located in Wentzville, MO. With a reputation for promptness and professionalism, the company offers a range of services focused on plumbing and drainage issues while emphasizing customer satisfaction.

Services Provided:
– Plumbing services
– Drain cleaning
– Water cleanup
– Emergency plumbing
– Residential plumbing repair

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (636) 856-5527
Website: https://www.rotorooter.com/wentzvillemo/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

Customer Reviews and Sentiment:
Roto-Rooter Plumbing & Water Cleanup has received high praise across various platforms:

Google Reviews: 4.9 stars based on 1367 reviews.

Positive feedback highlights the technicians’ professionalism, efficiency, and thoroughness. Customers have expressed satisfaction with the prompt response times and the clear communication during the service.

Examples of positive reviews include:
“Excellent job” – Reginald Franklin
“Gabriel was very nice and professional… solved our drainage issue” – Latoya Thomas
“Zach was incredibly professional and efficient… did the job wonderfully.” – Rick Stokes

There are no notable complaints or issues mentioned in the reviews, contributing to the overwhelmingly positive sentiment surrounding the company’s services.

Review Summary:
Positive Sentiments: Professional technicians, efficient and prompt service, clear explanations, and thorough work.

Additional Ratings:
BirdEye: 4.9 stars based on 1367 reviews, reflecting a trend of high customer satisfaction.
Total Lead Smart Rating: 9.5

Conclusion:
Roto-Rooter Plumbing & Water Cleanup stands out as an excellent choice for plumbing solutions in Wentzville, MO. The company is highly regarded for its professional service and customer-focused approach, although potential clients can feel confident based on the volume of positive feedback.

Member Since August 2024

Listing Id 389754

Contact Info

10 E Pearce Blvd, Wentzville, MO 63385
(636) 856-5527
Lead Smart Rating :
9.5/10.0

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10 E Pearce Blvd, Wentzville, MO 63385

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Reviews

Reginald Franklin

a day ago

The tech very knowledgeable of our problems and how to solve them. Excellent job

latoya thomas

3 days ago

Gabriel was very nice and professional We are so happy he was able to solve our drainage issue in a timely manner🙂 …

Rick Stokes

4 days ago

Zach was incredibly professional and efficient. He kept me informed and did the job wonderfully. Would recommend Zach any time.

Janet Taggart

a week ago

Responded right away and completed the job in a proficient manner.

MARISSA STEINHOFF

2 weeks ago

The two technicians (Reggie and partner) that came to my mother’s house today were phenomenal. Not only were they polite and kind, but they thoroughly explained to me what they were doing to solve our problem and walked me through it step by step. I appreciate their professional demeanor and their patience in helping me understand what the problem was with our drain.

Spencer Range

2 weeks ago

I’ve been a homeowner for roughly 20 years and have had somewhere around 4-6 times where I’ve needed to call a plumber. Today I needed someone and I needed them quickly due to what initially appeared to be a significant leak and/or clog in our main line. I called four places and Roto-Rooter was the only one that listened to my issue and then decided to get someone out to me within the hour. On top of this prompt service, I was also fortunate to have had Jonathan assigned to me, who without any question whatsoever is the most professional plumber I have worked with. He listened to me, observed himself, and then was able to identify 2-3 possible issues. He then explained each one to me and advised me on my options. In other words, he made sure I fully understood and explained the issue so that I could make the best decision possible regarding services from that point on. In short, we chose a path, pursued it, and all along the way Jonathan let me know what was going on and educated me on the process (to be clear, he would have been just fine if I had preferred to not observe at all). The issue was resolved from beginning to end (which DID include accessing the mainline) in under two hours. I can’t express enough how impressed I am by 1) the promptness of service, 2) the very clear value placed on listening to me as a part of their assessment, and 3) Jonathan, himself. If you are fortunate enough to have Jonathan assigned to you, you have my congratulations. If you have the opportunity to request him specifically, you certainly should. I will be calling Roto-Rooter first, and likely only them, for my future needs. Thank you!

Matt G

a month ago

Johnathan did a wonderful job! We had a stubborn clog. He was determined to win and got it done! He’s passionate about his job but more so making the customer happy! Cheers to you Johnathan, keep up the good work. Thanks for caring!

chris telschow

a month ago

Jonathan did a very good job and explained what he was doing. He was very thorough.

Mark Blasa

a month ago

Jonathon was very friendly and helpful. He walked me through all the steps that the job would take. A very hard worker!

Shelly O'Laughlin

a month ago

Very helpful and thorough with the job. Explained things well, so i understood what needed to happen.