All Star Pumping & Sewer Services in St. Louis, Missouri 63134

All Star Pumping & Sewer Services

9700 Corregidor Dr, St. Louis, MO 63134

4.3 (23 reviews)

Overview:
All Star Pumping & Sewer Services is a plumbing company located in St. Louis, MO. They specialize in providing services for pumping, repairs, and maintenance, with a particular focus on grease traps and septic systems.

Services Provided:
– Grease trap cleaning
– Septic tank pumping and maintenance
– Water heater repairs
– General plumbing services

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (314) 426-8800

Customer Reviews and Sentiment:
All Star Pumping & Sewer Services has garnered mixed reviews across various platforms:

Google Reviews: 4.3 stars based on 23 reviews.

Positive feedback highlights the company’s reliability, knowledgeable technicians, and prompt service. Customers expressed gratitude for the help received, particularly in emergency situations and routine maintenance.

Examples of positive reviews include:
“Great company, we’ve used repeatedly for over 15 years.” – I’m Not Ok With Mess
“I highly recommend All Star Plumbing; they are awesome thanks!” – Victor Musto
“Thorough, friendly, knowledgeable, priced right.” – gini severino

Negative feedback indicates issues related to unprofessionalism and poor follow-up service. One reviewer mentioned that the company caused a clog and subsequently charged more to fix it, leading to frustration and dissatisfaction.

Examples of negative reviews include:
“Unprofessional… charged 250 to even come out and fix the problem they caused.” – Reo Quarles
“They didn’t really pump. Off to write another check to a reputable company that stands by their work.” – Jess Brock

Review Summary:
Positive Sentiments: Reliability, knowledgeable technicians, prompt service, and honest recommendations.
Negative Sentiments: Unprofessional behavior, issues with service quality, and poor communication.

Additional Ratings:
BirdEye: 4.3 stars based on 23 reviews, showing a mix of satisfaction and some dissatisfaction among customers.
Total Lead Smart Rating: 6.3/10. This rating reflects a moderate level of customer satisfaction but takes into account the mixed sentiments and specific complaints highlighted in the reviews.

Conclusion:
All Star Pumping & Sewer Services demonstrates a solid reputation for plumbing services in St. Louis, noted for their knowledgeable staff and reliability. However, potential customers should approach with caution, as concerns regarding service quality and communication issues are prevalent in some reviews.

Member Since August 2024

Listing Id 385254

Contact Info

9700 Corregidor Dr, St. Louis, MO 63134
(314) 426-8800
Lead Smart Rating :
6.3/10.0

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9700 Corregidor Dr, St. Louis, MO 63134

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Reviews

I’m Not Ok With Mess

4 months ago

Great company, we’ve used repeatedly for over 15 years.

Reo Quarles

7 months ago

Unprofessional..cleaned grease trap for 175, then caued a clogg and now charges 250 to even come out and fix the problem they caused. Money grabing and unprofesional. Now I have to decie if its worht taking legal actions for the things destroyed from the clogg and backed up water. I’ve used them regurlarly for our grease traps but that’s gonna change.

Victor Musto

7 months ago

Brian was very helpful with coming out to repair my water heater he was great very helpful. I highly recommend All Star Plumbing they are awesome thanks

James Heizer

8 months ago

Went above and beyond to help me out. But they emptied my tank and gave me advice on how to keep it in good shape

Jess Brock

8 months ago

The other reviews have to be made up because this company is not good at all. December 2022, their staff showed up and didn’t feel like digging, so he watched me (the home owner) do it. Red flag number one. Since then, a competitor came out 8 times since to tell us the tank was still full because All-Star only pumped liquid. Solids are still blocking our aerator. They didn’t really pump. Called a few months back and they basically called us crazy. I let it go. Competitor kept telling us it was full. I called today to see if they would make it right. Lady tried talking in circles and refused to have someone come out to stand by their work. Didn’t ask to see the competitor’s notes or show any concern whatsoever. Mind you, we have low usage in this house and the 1st time the competitor came out it was 1 month after the “pump”. So it’s not full because it’s full. It’s full because they didn’t do their job. This isn’t Uncle Eddy. Off to write another check to a reputable company that stands by their work. Don’t be fooled by the number of years they say they’ve been in business. Number of years does not correlate to quality and service.

Debbie Morris

a year ago

I highly recommend All Star. They are honest and were able to bring problems to our attention but didn’t try to pressure us. They have more work to do but I’m confident!

Amy Gain

a year ago

Marco was awesome. Went above and beyond to help me with my septic problem. His advice saved me a lot of money and fixed our issue. I would definitely recommend!

Richard Roberts

a year ago

The technician called ahead of arrival as promised and arrived on time. He was friendly and answered all my questions. He also provided suggestions for ongoing maintenance and potential future repairs.

gini severino

2 years ago

Thorough, friendly, knowledgeable, priced right

Jennifer Marsala

2 years ago

Very fast service, wonderful staff and very honest.