N J Werner Heating Plumbing & Air

Overview:
N J Werner Heating Plumbing & Air is a service provider located in Sikeston, Missouri, focused on plumbing and heating services. The company has garnered a variety of customer feedback across various platforms.

Services Provided:
Plumbing, Heating, AC Repair, Emergency Services.

Hours of Operation:
Monday to Friday 8 AM to 5 PM.

Contact Information:
Phone: (573) 471-3840
Website: http://wernerplumbingheatingandair.com/

Customer Reviews and Sentiment:
N J Werner Heating Plumbing & Air has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 7 reviews.

Positive feedback praises the company’s helpfulness and quick response times.
Examples of positive reviews include:
“Been very helpful and knows what he is doing. Very fast at coming out when I need help with fixing my ac.” – Moric
“He did a good job.” – Donald Ashworth

Conversely, negative feedback highlights issues with customer service, including unprofessional behavior and insufficient problem-solving by staff.
Examples of negative reviews include:
“DO NOT WASTE YOUR TIME!!!! Needed a plumber… Plumber pulls up in car, no tools…” – William Eaton
“Called twice about a plumbing issue, got hung up on without a word both times.” – Tristan R.

Review Summary:
Positive Sentiments: Helpful service, quick response times, knowledgeable staff.
Negative Sentiments: Rude customer service, unprepared staff, lack of follow-through.

Additional Ratings:
BirdEye: 3.3 stars based on 7 reviews, reflecting the mixed sentiments expressed by customers.
Better Business Bureau (BBB): No specific BBB rating noted.

Total Lead Smart Rating: 4.0

Conclusion:
N J Werner Heating Plumbing & Air may be a suitable choice for plumbing and heating services in Sikeston, MO, particularly for customers who prioritize quick response times. However, potential clients should be cautious due to the parlous customer service experiences and mixed reviews highlighted.