DeLuca Plumbing LLC

Overview:
DeLuca Plumbing LLC, located in Maryland Heights, MO, specializes in plumbing services for both residential and commercial needs. The company strives to provide a range of plumbing solutions, although it has received various reviews regarding its service quality.

Services Provided:
Plumbing repairs, water heater installation, commercial plumbing services.

Hours of Operation:
Monday to Friday 8 AM to 5 PM.

Contact Information:
Phone: (314) 427-5551
Website: https://delucaplumbingllc.com/

Customer Reviews and Sentiment:
DeLuca Plumbing LLC has received mixed reviews across different platforms:

Google Reviews: 3.0 stars based on 8 reviews.

Positive feedback highlights commendable service from specific technicians, with some customers being particularly pleased with the professionalism shown during commercial plumbing projects.

Examples of positive reviews include:
“This a a GREAT plumbing company… Highly recommend for any commercial plumbing project.” – Jon Freeman
“Great Service And Sam the Technician Is Awesome” – Bubba Smith

On the contrary, negative feedback focuses on unprofessional behavior, poor customer service experiences, and issues with troubleshooting.

Examples of negative reviews include:
“Tech was sitting in the lot for more the 1 hour… Very rude I will not recommend using this company.” – O
“Very unprofessional and dismissive. I would not recommend DeLuca.” – Justin Terry

Review Summary:
Positive Sentiments: Professional service from certain technicians, good for commercial plumbing needs.
Negative Sentiments: Unprofessional behavior, lack of troubleshooting, and negative customer interactions.

Additional Ratings:
BirdEye: 3.0 stars based on 8 reviews, indicating significant dissatisfaction among some customers along with a few positive mentions.
Better Business Bureau (BBB): The business has no accreditation and is not rated. There have been multiple complaints regarding service issues.

Total Lead Smart Rating: 4.5

Conclusion:
DeLuca Plumbing LLC has potential, especially in the commercial sector, but fluctuating review sentiments highlight inconsistent service quality. Prospective customers are advised to consider both positive experiences and the significant negative feedback before making a decision.